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SBS:  Wont boot after a couple of changes

Posted on 2013-06-07
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Last Modified: 2013-06-08
Hi All,

I was doing some work on a customers Small business Server 2011;

* Installed Microsoft Web Installer PHP
* Uncheck IPv6
* Plugged in an external USB hard drive

Now the computer gets stuck at applying computer settings.

I've unplugged the USB drive and logged in via safemode to readd IPv6.  But the server still just hangs at applying computer settings.

I tried to uninstall Microsoft Web Installer PHP, but it returns the following error;

installer service could not be accessed

Any suggestions?
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Question by:detox1978
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Expert Comment

by:Haresh Nikumbh
ID: 39228418
Is this server is properly booting in safe mode ?

if yes then Disable start value from 1 to 4

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\IPSec

and then boot server again in normal mode
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Author Comment

by:detox1978
ID: 39228422
Yes it is booting into safe mode.

Which number should i start with ?
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Author Comment

by:detox1978
ID: 39228423
IPSec doesnt exist
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Expert Comment

by:Haresh Nikumbh
ID: 39228427
start
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Author Comment

by:detox1978
ID: 39228429
this Small Business Server 2011 Std doesnt have that reg hive
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Author Comment

by:detox1978
ID: 39228431
You sure your on the correct question?
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Accepted Solution

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Haresh Nikumbh earned 500 total points
ID: 39228438
1. Open Registry Editor and then the registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip6\Parameters\

2. Double-click DisabledComponents entry. Create this entry if required.

3. In Create the new entry DWORD (32-bit) Value.

4. Type DisabledComponents, and then press ENTER.

5. Double-click to open DisabledComponents. Enter the value as "ffffffff" and then click OK.

Source :

http://clintboessen.blogspot.in/2011/02/sbs-server-hangs-at-applying-computer.html
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Expert Comment

by:Haresh Nikumbh
ID: 39228518
have you tried this ?
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Author Comment

by:detox1978
ID: 39228548
I've tried the disable IPv6 regkey without any luck
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Author Comment

by:detox1978
ID: 39228549
I've not done this one.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\IPSec

Is there a way to uninstall the software in safemode
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Expert Comment

by:Haresh Nikumbh
ID: 39228568
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\IPSec


This key is found in sbs 2003 not for sbs 2011

which software you want to uninstall from safemode ?
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Author Comment

by:detox1978
ID: 39228577
I installed Microsoft Web Installer PHP, which installed a few things.  I've removed it, but the server still wont start.
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Author Comment

by:detox1978
ID: 39228854
Sorted the boot issue by uninstalling all of the software (C++ thingy was causing the issue).


I added a key called MSIService with a default value of Service to
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\

rebooted into safemode with networking and uninstalled them all.

Everything appears to be working, but no emails coming through.  I'll raise another question for help on that.
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Expert Comment

by:Haresh Nikumbh
ID: 39228897
Good to know you solved it
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