I have a user whose outlook mail box size is reduced from 4 to 1 GB in outlook, however when we look at the mail box size in outlook & also at the exchange on server, it still shows server mail box size as 4GB. The outlook mail box size on client does show as 1GB.
I thought server "online defrag" should reduce the size of the mail box to 1GB however this is not happening. Any ideas on this? Ideally I would like to see the correct mail box size on the server.