Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Exchange 2003 Delivery Receipts

Posted on 2013-06-07
3
331 Views
Last Modified: 2013-06-13
we have a user in our domain who is sending delivery and read receipts to other users inside our domain. She is claiming that sometimes she is getting the delivery receipt and sometimes she is not even though she knows that the email was delivered. She said she will somtimes get the read receipt but not the delivery receipt.

As i said all users are on our domain running Exchange 2003 and they are using Outlook 2010.

Just wondering if anyone came across this and if they know what could be happing.

thanks
0
Comment
Question by:jdemoccc
  • 2
3 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39229200
If you were to send me an email with a read receipt on it, then you wouldn't get the receipt back as I consider them rude. Therefore it is possible that the recipients have blocked the receipt going back.

Delivery receipt should be seen in message tracking and you can see what Exchange did with the message. They can get blocked by some AV/Antispam products.

Simon.
0
 

Author Comment

by:jdemoccc
ID: 39229213
well yeah i know the user can decline read receipts. but in this case, she knows the user received an email as she received of a read receipt but she was not receiving the delivery receipt from that same email. She said this is happening sporadically.
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 250 total points
ID: 39231489
Sporadic reports are almost impossible to diagnose. Reciepts are flaky enough anyway.

Simon.
0

Featured Post

Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
In-place Upgrading Dirsync to Azure AD Connect
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question