sglee
asked on
Auto Correct in OUTLOOK 2010 fails to work on one word "THanks"
I have an user with WORD 2010. When she types "THanks", it does not changes to "Thanks".
It used to correct that mistake, but all of sudden no more.
She added the following entry to Auto-Correct, "Replace THanks with Thanks", but to no avail.
All other mis-spelled words seem to get corrected so far except this particular word.
Any idea?
It used to correct that mistake, but all of sudden no more.
She added the following entry to Auto-Correct, "Replace THanks with Thanks", but to no avail.
All other mis-spelled words seem to get corrected so far except this particular word.
Any idea?
I would check the Custom Dictionaries to make sure it's not in this list, if it is, correct it. *see Alex_W's support link.
I would then check your Auto-Correct List.
I would then check your Auto-Correct List.
ASKER
I checked Customer Dictionary in her WORD, but I do not see that word "THanks".
In both her WORD and OUTLOOK 2010, when I type "THanks", it adds "underline" in red color.
In both her WORD and OUTLOOK 2010, when I type "THanks", it adds "underline" in red color.
ASKER
I also checked AutoCorrect "Replace text as you type" section and the word "THanks" is not there. Like I said, she added it after OUTLOOK failed to correct, but it did not work. She removed it from Autocorrect and restarted, but to no avail.
ASKER
@KCCOIT
Sorry for the late reply. I have been out for a couple of weeks.
I have followed & tried all of the suggestions in KB 970826 and including uninstall/install PROOFING in WORD 2010, but to no avail.
If no one has any more suggestions, I like to close this case.
Sorry for the late reply. I have been out for a couple of weeks.
I have followed & tried all of the suggestions in KB 970826 and including uninstall/install PROOFING in WORD 2010, but to no avail.
If no one has any more suggestions, I like to close this case.
Have you tried another word to see if Auto Correct is working properly at all?
i.e.
"Thaks " replace with "Thank You" ?
i.e.
"Thaks " replace with "Thank You" ?
ASKER
I added a new entry and it worked immediately.
However when I added "THanks" with "Thanks", it did not work
However when I added "THanks" with "Thanks", it did not work
Sglee,
It sounds almost comical but not. It looks like it may not be a dictionary problem but a formatting option in the AutoCorrect settings, see attached screenshot. Make sure the "Capitalize first letter of sentences" is checked.
If the capitalize option is not the issue, have you tried deleting and creating a new dictionary?
Browse to this location and make a copy, then delete the file:
C:\Users\*username*\AppData\Roaming\Microsoft
Then go to Word, enter in new word and add into Dictionary, Outlook should pick it up.
Capture.PNG
It sounds almost comical but not. It looks like it may not be a dictionary problem but a formatting option in the AutoCorrect settings, see attached screenshot. Make sure the "Capitalize first letter of sentences" is checked.
If the capitalize option is not the issue, have you tried deleting and creating a new dictionary?
Browse to this location and make a copy, then delete the file:
C:\Users\*username*\AppData\Roaming\Microsoft
Then go to Word, enter in new word and add into Dictionary, Outlook should pick it up.
Capture.PNG
ASKER
I agree on "it is almost comical"...
Make sure the "Capitalize first letter of sentences" is checked. ---> it was checked.
have you tried deleting and creating a new dictionary? ---> How can I add back some of custom words that the user has been adding to the dictionary?
Make sure the "Capitalize first letter of sentences" is checked. ---> it was checked.
have you tried deleting and creating a new dictionary? ---> How can I add back some of custom words that the user has been adding to the dictionary?
Adding words back, the Custom.dic file is just a text file. Thus the reason to "copy" it off to another location, you can even just rename it and it would be a new file when you create a new one (dictionary). To add words back, you can just open the old file and copy/paste all the words back into the new one, then "save".
ASKER
Where is AutoCorrect words saved?
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ASKER
I have already run office repair over the weekend, but to no avail.
But I will try to remove ACL file and post the result this evening.
But I will try to remove ACL file and post the result this evening.
ASKER
Like you instructed, I moved two ACL files into another folder, opened AutoCorrect window in WORD, closed WORD, and I saw those two files re-created.
When I typed "THanks", it immediately replaced it with "Thanks".
It WORKED!!! Thank you.
When I typed "THanks", it immediately replaced it with "Thanks".
It WORKED!!! Thank you.
Great, glad it worked for you. Seems the default Auto Correct was corrupt, even though it appears to be functioning.
Thanks. :)
Thanks. :)
http://support.microsoft.com/kb/322198