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Aero Peek stops working

I have an user with Windows 7 PC whose "Aero Peek to preview the desktop" stopped working all of sudden.
I ran "Troubleshooting" in Control panel, but it said "could not fix the problem" and recommend that I use "Restore" option.
BTW the check box for  "Aero Peek to preview the desktop" is grayed out.
I tried on my Win7 PC, but it does not work. I ran troubleshooting/Aero and it says something about my display adapter not compatible ...
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sglee
Asked:
sglee
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1 Solution
 
FDomingos88Commented:
Hi,

Try to refresh your Windows Experience Index, I think that you need at least 2.0 to use aero peek.

Regards,
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sgleeAuthor Commented:
"Try to refresh your Windows Experience Index," ---> How do you do that?
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FDomingos88Commented:
Start -> Control Panel -> System and Security -> Click on "Check the Windows Experience Index" link below System -> Click "Refresh Now" Button.
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ded9Commented:
Close all apps and then run this fixit on user pc

http://support.microsoft.com/mats/aero_effects_not_working


Restart system and check....also make sure the user has latest display drivers.(whql)




Ded9
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sgleeAuthor Commented:
@ FDomingos88
I don't see Control Panel -> System and Security in my Windows 7.
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sgleeAuthor Commented:
I ran MS FIX-IT and it pointed to "Mirror Driver or Remote Access Program ...".
I use LOGMEIN prorgam to access user PCs and this program has been there from day 1. So I don't think it is the source of the problem.
I recently installed TightVNC, but for some reason I can't connect to this PC using TightVNC Viewer. So I un-installed TightVNC thinking this may be the source of the problem, but to no avail.
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sgleeAuthor Commented:
Error MessageDevice ManagerAs seen above, there is Logmein Mirror Driver on the device manager.
I could uninstall it, but I need it.
I have 6 DELL PCs purchased all at the same time and logmein installed. But this is the only computer where Aero effect stopped working all of sudden.
I guess I could try to re-install Display Driver, but there is no yellow mark on Device Manager.
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FDomingos88Commented:
Try to uninstall the drivers and logmein and reinstall.
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ded9Commented:
If the msfixit points to logmein issue then it might be assuming logmein as the primary display driver.

First disable logmein driver from device manager...reboot ...run the fixit again.

Enable logmein driver now ..reboot and check.

Post results.


Ded9
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sgleeAuthor Commented:
That makes sense. I will try it after two weeks since I am out of my office for a while.
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sgleeAuthor Commented:
I uninstalled LogmeIn and the Aero feature started working immediately.
Then I re-installed Logmein and Aero is working as well as Logmein program.

Thanks for your help.
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