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Exchange 2010 Automatic Replies

Posted on 2013-06-07
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Last Modified: 2013-06-29
I have Exchange 2010 installed on 2 CAS servers and 3 Mailbox servers.

Automatic Replies does not work for both internal and external. No error message, just does not send out the email. i have ran Microsoft's Connectivity test for Exchange Web Services synchronization, notification, availability, and Automatic Replies. The test pass with minor warnings.

Any suggestions

Thanks
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Question by:jferris1021
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Expert Comment

by:Amit
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You need to enable Auto Reply Option first using EMC.
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Author Comment

by:jferris1021
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I have Auto Reply enabled,

Organization Configuration > Hub Transport > Remote Domains > Default > Message Format Tab.
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Expert Comment

by:Simon Butler (Sembee)
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Having Auto reply enabled is not usually recommended.
You should look in Message Tracking to see if the message is actually being generated. Not unusual for the messages to be blocked.

Simon.
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Author Comment

by:jferris1021
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I turned off Auto-reply and so no luck. I checked within the Message Tracking tool, and it seems that the message is not being created.
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Expert Comment

by:Simon Butler (Sembee)
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If you have turned off automatic replies then only internal users will get them.
If nothing is happening at all, then it sounds like the rule might be corrupt in the mailbox or you didn't set it correctly.
If there are no other rules in the mailbox then clean them all out: outlook.exe /cleanrules
Then recreate with a basic plain text auto reply and test again.

Simon.
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jferris1021 earned 0 total points
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One of my CAS servers was missing the AutoDiscover URL. After adding that it started working.
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Expert Comment

by:Amit
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Great you found the solution
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Author Closing Comment

by:jferris1021
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AutoDiscover URL were missing on one of the CAS
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