?
Solved

Dell PERC 5/i not a certified drive

Posted on 2013-06-07
4
Medium Priority
?
2,097 Views
Last Modified: 2016-11-23
I recently purchased a "used" Dell 2950 with 4 one terabyte SATA hard drives. After loading it with Server 2003 server I have the following error in the system log: "Controller event log: PD 00(e1/s0) is not a certified drive:  Controller 0 (PERC 5/i Integrated)". The error repeats 3 more times (one for each drive). The drives are HP branded Seagate Barracuda ES.2 1TB 7200 rpm. I know the drives are from a HP server and I'm sure that's why I'm getting the error.

My question is this.... Is there any reason to be concerned about these drives? They seem to be running well and I've crunched them pretty hard with "Dell 32 bit Diagnostics" over a 24 hour period with no errors. They are server rated drives so I believe the can hold up to the 24/7 up time.

I value your opinions.

Tony
0
Comment
Question by:Tony Turner
  • 2
  • 2
4 Comments
 
LVL 33

Expert Comment

by:PowerEdgeTech
ID: 39229900
You can ignore the errors if it seems to be working ok, but if you experience any performance or reliability problems, consider your drives as the prime suspects.  The difference in firmware from what the controller is expecting could cause more serious issues.
0
 

Author Comment

by:Tony Turner
ID: 39230248
The difference in firmware from what the controller is expecting could cause more serious issues.

This is the part I'm worried about! I can't afford to load users on the box if I may have a catastrophic failure somewhere down the line.

Is there anyone out there that has any real life experience running "non-certified" drives?

I have one 2950 running the same setup that's been running fine for several months but it's a backup server and does nothing but hold off-site storage. If it drops like a rock.. big deal! But this server will be a terminal server for 10 people in accounting.
0
 
LVL 33

Accepted Solution

by:
PowerEdgeTech earned 400 total points
ID: 39230320
"I can't afford to load users on the box if I may have a catastrophic failure somewhere down the line."

This is a possibility in any situation, but the chances are greater where the drives are not programmed to speak how and when the controller expects them to (HP drives are programmed to communicate with HP controllers, and while they might be similar, there is no way to know how similar, or whether similar enough or not to be able to guarantee them for any length of time).  I've seen/heard of people having run uncertified drives that are surprised to learn that they have a greater-than-average chance of problems, since they haven't had any, but there are plenty of people out there who have had no end of problems.  For some, it is made easy and the drives aren't even detected or cannot be configured, but others aren't as lucky and the drives are seen and configurable, just to give them fits later on.

If you can't afford to take the risk on uncertified drives, then get certified drives.  Either way you decide to go, it may help to make sure the storage firmware is up to date.
0
 

Author Comment

by:Tony Turner
ID: 39230424
Wow! That's a real bummer!!!! I've spent a week loading windows and all the service packs and updates along with updating all the software and firmware for all the hardware. Like an idiot I didn't even bother looking at the error logs until today.

I guess it's time to start over.
0

Featured Post

Vote for the Most Valuable Expert

It’s time to recognize experts that go above and beyond with helpful solutions and engagement on site. Choose from the top experts in the Hall of Fame or on the right rail of your favorite topic page. Look for the blue “Nominate” button on their profile to vote.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
In this video, Percona Solutions Engineer Barrett Chambers discusses some of the basic syntax differences between MySQL and MongoDB. To learn more check out our webinar on MongoDB administration for MySQL DBA: https://www.percona.com/resources/we…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question