• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 538
  • Last Modified:

outlook owa

in our outlook owa, if someone has an attachment for a voice message, so it would be a .wav file
for the user, She states that whenever she clicks on a link that links to the attachment for the wav file, it will open a blank page
I tried a test machine WinXP, IE8, and my attachment isn't even there in OWA, but in actual outlook, it is there as an attachment and opens without a problem.
On my test machine, In IE I put our OWA address in the list of trusted sites, and trusted sites security level is low.
any ideas on how to get this to work so that in OWA you could just double click the wav attachment and it opens with media player?
PS. she can save the wav file. then it opens fine. she would prefer to double click it
0
JeffBeall
Asked:
JeffBeall
  • 2
  • 2
1 Solution
 
Hir0Commented:
In windows 7 you Goto Control Panel\Hardware and Sound\AutoPlay then choose a default player for audio files.  


XP Media Player

Open WMP
click on Tools
click on Options
click on File Types
click on the file type you what to associate with WMP (wav) and click
on apply


XP autoplay
http://msdn.microsoft.com/en-us/magazine/cc301341.aspx
0
 
JeffBeallAuthor Commented:
on my xp box, I made sure that .wav file were associated with media player, and checked WMP like you have in your post, and it is all setup correctly.
but I'm still not even seeing the attachment in OWA?
0
 
Hir0Commented:
Not showing up issue:

What version(s) of Exchange are you using.  There is a known issue where attachments sent from an OWA 2010 user to an OWA 2003 user doesnt show up due to silverlight.

http://support.microsoft.com/kb/2400041

Not autostarting wav from browser:
Have you tried a different browser for the sake of testing?  Try chrome of firefox to completely rule out the backend.
0
 
JeffBeallAuthor Commented:
thank you
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: CompTIA Healthcare IT Tech

This course will help prep you to earn the CompTIA Healthcare IT Technician certification showing that you have the knowledge and skills needed to succeed in installing, managing, and troubleshooting IT systems in medical and clinical settings.

  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now