Solved

Event ID 215 Certsrv.exe

Posted on 2013-06-07
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919 Views
Last Modified: 2013-12-04
Windows 2003 R2 Enterprise SP2 server

Using NTBACKUP which is scheduled everyday to run

I get this error everyday

Event Type: Error
Event Source: ESENT
Event Category: Logging/Recovery
Event ID: 215
Date: <Date>
Time: <Time>
User: N/A
Computer: <ComputerName>
Description: certsrv.exe (1368) The backup has been stopped because it was halted by the client or the connection with the client failed.

Microsoft says in this doc

http://support.microsoft.com/kb/927654

that it is a known bug and to ignore the error.

An error is an error.

I have two other Windows 2003 R2 Enterprise Servers running NTBACKUP and they do not post this error.

This error only happens when you have certificate services ca installed

That tells me that something is not right on server A

Has any one come across this error?
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Question by:Thomas Grassi
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17 Comments
 
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Expert Comment

by:jcimarron
ID: 39235213
trgrassijr55--It is a bug when certsrv.exe is involved.
As the support.microsoft.com reference says " The backup process should be completed as expected in this situation. Additionally, you can successfully restore from the backup that is created by the NTBackup utility."  
So there are times when an error may not be pertinent to operation and therefore does not need fixing.
It is hard to know what more can be said.
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LVL 23

Author Comment

by:Thomas Grassi
ID: 39235678
Yes I know that why doesn't MS fix things like this.

They say to ignore the error but how many errors can we ignore?
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Accepted Solution

by:
jcimarron earned 500 total points
ID: 39236100
trgrassijr55--Well, of course, some errors you can't ignore.  But this one is well documented as a bug.  Unfortunately MS is not likely to fix bugs in Server 2003 which causes no problem other than having to turn the message off.
It could be worse.  :)
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Author Comment

by:Thomas Grassi
ID: 39236539
Any idea on how to turn off that message?

Must be a registry entry somewhere I hope
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Expert Comment

by:jcimarron
ID: 39238518
trgrassijr55---Regrets.  I have no idea how to turn the message off (by which I understand you to mean to prevent it from showing in the first place).
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LVL 23

Author Comment

by:Thomas Grassi
ID: 39241213
I was hoping that maybe someone out there does know how
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Expert Comment

by:jcimarron
ID: 39241699
trgrassijr55--Certainly.  Wait a while.  But sometimes the right answer is that there is no answer.  At least it seems your Server A is OK.
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Author Comment

by:Thomas Grassi
ID: 39390137
I've requested that this question be deleted for the following reason:

No Answer given
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Expert Comment

by:jcimarron
ID: 39390138
trgrassijr55--
I supported your own observation that the error is a bug and does not need fixing.  http:#a39235213 and http:#a39236100 therefore seem appropriate answers to your original question.
As I said then "It is hard to know what more can be said".

http:#a39241699 is at least a partial answer to your subsequent question.   "But sometimes the right answer is that there is no answer."
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Expert Comment

by:jcimarron
ID: 39390679
(C) Question answered by one or more Expert comments.  See http:#a39390138

This is a somewhat unusual situation.  trgrassijr55 really did not ask a question.  He/she posed a problem and then provided the answer by mentioning http://support.microsoft.com/kb/927654.  
The only real question was whether others here on E-E report having the same problem?  No one did, but there is much info that says it is a common bug.  
 
Whether bug or error there seems no solution other than to live with it if NTBACKUP is run with certsrv.exe present.
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LVL 23

Author Comment

by:Thomas Grassi
ID: 39391447
I've requested that this question be deleted for the following reason:

yes a question was asked.

1. did anyone every see this error before?
2. Anyway to stop this error from posting in the event log.

Only answers received was I have no idea

That is not an answer to a question if you do not have any ideas then dont respond.
I answer many questions and when I come across one that I do not know I go on to the next one. I am not the worlds greatest.

I have answered many questions that I felt I should have received points for and never got any I never complain.
There are many question here to answer and to pick from.

Thanks for trying
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 39391175
trgrassijr55--
"1. did anyone ever see this error before?  
2. Anyway to stop this error from posting in the event log.

Only answers received was I have no idea "

Concerning #1  We both agree that question was asked.
Your thread has been on E-E for a month.  No one but me has posted.  I would assume that means no E-E expert has seen this error.  
Concerning #2  You never asked that.

Concerning "Only answers received was I have no idea "  I said that only when, several days after the first question, you asked a new question about turning the message off.

My understanding is that the error message is only in the Event Viewer.  So, based on MS' explanation the bug should not be causing you a problem.  But yes, it exists, and no one knows how to fix it.  That is what my posts tried to help you understand.  


The issue is an interesting one.  It is too bad the thread will be deleted since the "answer" would be good to be archived.
" sometimes the right answer is that there is no answer."
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Author Closing Comment

by:Thomas Grassi
ID: 39391448
I hesitate closing this giving points since I did not get a good answer

but to clear my board I gave some
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