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Moving folders in outlook 2010 slow to update

Posted on 2013-06-07
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Last Modified: 2013-06-18
Running Exchange 2010 fully updated, outlook 2010. User has about 100 folders setup. Sometimes he wants to re-categorize the folder system so he will drag a folder to a different folder. The dragged folder will disappear and then reappear anywhere from 15-60 minutes later. Any clue to what is going on in the background here to cause the delay?
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Question by:wablo666
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Adam Brown earned 2000 total points
ID: 39230600
This is probably due to Cached Mode syncing up data with the server. If there is a lot of email in the folder he's moving it can take a while for that to happen. Try turning off cached mode on his computer and moving a folder to see if that improves performance. http://office.microsoft.com/en-us/outlook-help/turn-on-or-off-cached-exchange-mode-HP010355560.aspx has info.
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by:wablo666
ID: 39241372
I have turned off cached mode. Thanks for the tip. I will see if the user reports the problem and report back.
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