dlmyersdta
asked on
Cannot log into Experts Exchange Website
We've been having trouble lately getting logged into Experts Exchange (and a few other webpages). After typing in the credentials, the browser thinks for a moment and then take me back to the log-in page. The odd part is that it only happens to computers running Windows 7. I think I've ruled out a browser issue as I've tried added the webpages to the Compatibility list and even tried uninstalling IE9 and reverting back to IE8. Our computers running XP with IE8 log in just fine (I'm currently logged in and asking the question from an XP PC).
Experts Exchange support suggested checking our firewall, which we plan to do shortly, but was hoping maybe someone else has come across this issue before as well. I'm also not sold on the idea that the firewall is the issue since the XP computers in our domain don't have any issues. Any ideas?
Experts Exchange support suggested checking our firewall, which we plan to do shortly, but was hoping maybe someone else has come across this issue before as well. I'm also not sold on the idea that the firewall is the issue since the XP computers in our domain don't have any issues. Any ideas?
aadih
Note: It also happens in Opera 15 on Windows 8. Firewall is definitely not the issue. Using Opera 12.15 to access and use the site; works perfectly.
> I think I've ruled out a browser issue
To rule out a browser issue completely, try it with a non-IE browser, like Chrome or Firefox:
https://www.google.com/intl/en/chrome/browser/
http://www.mozilla.org/en-US/firefox/new/
Regards, Joe
To rule out a browser issue completely, try it with a non-IE browser, like Chrome or Firefox:
https://www.google.com/intl/en/chrome/browser/
http://www.mozilla.org/en-US/firefox/new/
Regards, Joe
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Wouldn't you know... sometimes it's the simple things that you don't check. I spent so much time assuming it was something more complicated. Lesson learned. Thanks for the help, everyone.
In my research so far, the problem seems to be related to JavaScript (inconclusive, however). Not a cookie issue; although not allowing cookies would certainly cause the problem.
Opera 15 not able to login to Experts-Exchange site solved.
If one runs Opera 15 as a single process (using --single-process switch) then the problem occurs. Switching to multi-process mode (by removing the single process switch) makes everything behave normally.
:-)
If one runs Opera 15 as a single process (using --single-process switch) then the problem occurs. Switching to multi-process mode (by removing the single process switch) makes everything behave normally.
:-)