Outlook won't connect to Exchange server
Posted on 2013-06-07
Hi there, Experts!
We have an issue with one of the laptops under our care, wherein Outlook 2010 will refuse to connect to a certain (critical!) Exchange 2007 server.
It will connect and access email just fine from other Exchange servers, but not from the one we need.
Typically, we get this error:
The action cannot be completed. The connection to Microsoft Exchange is unavailable.
Other remote computers have no problems connecting to the very same server/account, so I doubt it's a configuration issue on the server.
We've tried this with both autodiscover (which works on all other machines) and with manual configuration (yes we made sure to enter the HTTP/proxy information)
Any assistance would be appreciated.