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Extremely slow transfers from PC to Tivo

Posted on 2013-06-07
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Last Modified: 2013-06-19
Hi,

I am getting extremely slow transfers from my PC to my Tivo using Tivo Desktop 2.8.3 under Windows 8 Pro 64 bit. I am using Bonjour for Windows and a wireless network system. Sometimes the transfer is so slow that over the course of 30 minutes to 60 minutes only 1 minute of file has been transferred to the Tivo Dvr.

Best Regards,

MusicBuddha
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Question by:MusicBuddha
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garycase earned 500 total points
ID: 39231133
What's the topology of your wireless network?

i.e. what's the make/model of the router?    what's the make/model of your wireless adapter?    where is the TIVO located relative to the router?    where's the desktop located relative to the router?    ... are BOTH clients wireless (desktop & TIVO) ??

Have you tested this with WIRED connections to both the desktop and the TIVO to confirm it's a wireless issue and not a more involved configuration issue?    If not, that's what I'd do next.    Buy a couple of long Ethernet cables if you need to -- but do that test !!

You can get 50' Cat-6 cables for ~ $7, and 100' for ~ $13 here:   http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10232
(or whatever lengths you need to make the wired connections for testing)
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by:MusicBuddha
ID: 39231162
The make and model of the router is a Netgear GDN2200v3, the make and modem of the wireless adapter for the computer is a Netgear WNDA4100 N900 Wireless Dual
Band Usb Adapter. I don't know the make of the Tivo adapter I think there was only 1 to buy which is manufactured especially for Tivo. The Tivo is located about 12 meters from the router with a couple of brick walls in between them. the Tivo reports the network as being around 62% which it lists as good.

I haven't tested the problem wired yet but I will do.
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by:garycase
ID: 39231217
I'd test with BOTH the PC and the TIVO hard-wired.    Then, if that works, try it with ONE of them wired and one wireless [try PC wired, TIVO wireless;  then the opposite].    The results of that testing will give us a lot better idea of what to look for.

In general, 12 meters with two brick walls is not a good topology for good wireless reception => but if the TIVO says it's got a good signal, then perhaps your situation is okay.
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Author Comment

by:MusicBuddha
ID: 39245443
I'd test with BOTH the PC and the TIVO hard-wired.    Then, if that works, try it with ONE of them wired and one wireless [try PC wired, TIVO wireless;  then the opposite].    The results of that testing will give us a lot better idea of what to look for.
As soon as I wired up the Tivo to the router I got amazing speeds compared to what I am used to. It was almost 1 minute of transfer time equated to 1 minute of playback time ( well not quite but it was VERY fast). I guess it looks like I will be getting someone in to put an Ethernet point in between the Tivo and the router. Is the Ethernet port supposed to be faster than the wireless adapter?

Thank you garycase for supplying the answer.

MusicBuddha
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by:garycase
ID: 39245867
"... Is the Ethernet port supposed to be faster than the wireless adapter? "  ==> Absolutely !!   By a HUGE margin.    One very simple rule of networking:  Wired is ALWAYS better than wireless.   Definitely worth having an electrician run Cat-6 between the key spots you need network access in your home.    I had that done several years ago (20 years ago I'd have done it myself, but my old bones don't do the gyrations needed to pull all that stuff through the attic these days).    Spent $500 or so, but it was well worth it, as I have "perfect" access anywhere in the home.
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Author Comment

by:MusicBuddha
ID: 39259061
I just thought I would add that since my last post to this thread I have reinstalled my Operating System and Tivo Desktop 2.8.3. Since doing that I am now able to transfer a 90 minute *.mp4 file from my PC to my Tivo in under 5 minutes. This is a huge increase in anything I have seen lately so I have to assume that there was something wrong in my install previously.

I am not planning on going back to wireless unless anyone wants to see the results, my Ethernet points are installed and everything is running like clockwork.
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by:garycase
ID: 39260141
"...I am not planning on going back to wireless unless anyone wants to see the results, my Ethernet points are installed and everything is running like clockwork.  "  ==> :-)   I cannot imagine why anyone would ever switch from wired to wireless !!
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