shanehooton
asked on
Cisco 4507 Configuration Error
Hi,
I tried to enter the configuration mode of my cisco 4507 Yesterday and received an error when I tried to make a change. I received the following error:
"Config mode locked out until standby initializes
configuration mode locked. Please try later."
I have pulled the show module command as below:
Chassis Type : WS-C4507R
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+----------------
1 2 Supervisor IV 1000BaseX (GBIC) WS-X4515 JAE130204TA
2 2 Supervisor IV 1000BaseX (GBIC) WS-X4515 JAE07330CA2
3 48 10/100BaseTX (RJ45) WS-X4148-RJ JAE060803RQ
4 48 10/100BaseTX (RJ45) WS-X4148-RJ JAB0415059E
5 48 10/100/1000BaseT (RJ45) WS-X4448-GB-RJ45 JAB082507V4
6 48 10/100/1000BaseT (RJ45) WS-X4448-GB-RJ45 JAB082605YZ
7 48 10/100/1000BaseT (RJ45) WS-X4448-GB-RJ45 JAB0717065A
M MAC addresses Hw Fw Sw Status
--+-----------------------
1 000d.298c.d200 to 000d.298c.d201 5.6 12.2(31r)SGA 12.2(54)SG Ok
2 000d.298c.d202 to 000d.298c.d203 2.1 12.2(31r)SGA 12.2(54)SG Faulty
3 0008.e3ce.b780 to 0008.e3ce.b7af 3.0 Ok
4 0001.96ba.2390 to 0001.96ba.23bf 2.3 Ok
5 0011.2101.8e40 to 0011.2101.8e6f 1.1 Ok
6 0011.2101.bf90 to 0011.2101.bfbf 1.1 Ok
7 000c.30db.2d60 to 000c.30db.2d8f 1.1 Ok
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-
1 Active Supervisor SSO Active
2 Standby Supervisor SSO Standby cold
I cannot console in to Supervisor 2. This is Critical hardware and I cannot reboot the device. Does anyone have any suggestions as to what I can do? Can I pull out Supervisor 2 and plug it back in without causing a service interruption? If not, what can I do to bring back configuration capability to the running supervisor?
I tried to enter the configuration mode of my cisco 4507 Yesterday and received an error when I tried to make a change. I received the following error:
"Config mode locked out until standby initializes
configuration mode locked. Please try later."
I have pulled the show module command as below:
Chassis Type : WS-C4507R
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+----------------
1 2 Supervisor IV 1000BaseX (GBIC) WS-X4515 JAE130204TA
2 2 Supervisor IV 1000BaseX (GBIC) WS-X4515 JAE07330CA2
3 48 10/100BaseTX (RJ45) WS-X4148-RJ JAE060803RQ
4 48 10/100BaseTX (RJ45) WS-X4148-RJ JAB0415059E
5 48 10/100/1000BaseT (RJ45) WS-X4448-GB-RJ45 JAB082507V4
6 48 10/100/1000BaseT (RJ45) WS-X4448-GB-RJ45 JAB082605YZ
7 48 10/100/1000BaseT (RJ45) WS-X4448-GB-RJ45 JAB0717065A
M MAC addresses Hw Fw Sw Status
--+-----------------------
1 000d.298c.d200 to 000d.298c.d201 5.6 12.2(31r)SGA 12.2(54)SG Ok
2 000d.298c.d202 to 000d.298c.d203 2.1 12.2(31r)SGA 12.2(54)SG Faulty
3 0008.e3ce.b780 to 0008.e3ce.b7af 3.0 Ok
4 0001.96ba.2390 to 0001.96ba.23bf 2.3 Ok
5 0011.2101.8e40 to 0011.2101.8e6f 1.1 Ok
6 0011.2101.bf90 to 0011.2101.bfbf 1.1 Ok
7 000c.30db.2d60 to 000c.30db.2d8f 1.1 Ok
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-
1 Active Supervisor SSO Active
2 Standby Supervisor SSO Standby cold
I cannot console in to Supervisor 2. This is Critical hardware and I cannot reboot the device. Does anyone have any suggestions as to what I can do? Can I pull out Supervisor 2 and plug it back in without causing a service interruption? If not, what can I do to bring back configuration capability to the running supervisor?
Don Johnston
The sup in slot 2 has failed (or has a fault, or has crashed, etc.). You can remove it and reinsert it. Since the sup in slot 1 is active, this won't cause a problem.
check your config register value??
sh ver
sh ver
The reason the config is locked is that the active supervisor cannot synchronize the config with the standby supervisor (which is up but not communicating). Either reload the standby supervisor (reload module 2) or remove and re-insert the standby supervisor.
ASKER
is there a way to reload the module from the command line? or do I have to physically remove the card and reinstert?
What are the risks of doing either of those? This is a very critical piece of equipment to our Company's carrier services and it cannot go down. However, I have to make configuration changes in it soon and need to be able to configure it.
If there is risk to rebooting the card, is there another way I can unlock the config mode?
What are the risks of doing either of those? This is a very critical piece of equipment to our Company's carrier services and it cannot go down. However, I have to make configuration changes in it soon and need to be able to configure it.
If there is risk to rebooting the card, is there another way I can unlock the config mode?
ASKER CERTIFIED SOLUTION
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ASKER
thanks!
I was shooting to do it during our maintenance window anyway. so thanks for the advice.
I was shooting to do it during our maintenance window anyway. so thanks for the advice.
ASKER
Reload Module 2 rebooted the entire device.
A grade of "C"???
I hope that I can remember not to respond to your questions in the future.
I hope that I can remember not to respond to your questions in the future.
lol donjohnston
I also got grade C in one full answer....
I also got grade C in one full answer....
Wish there was a way to filter users. This one rarely gives an A. I can't believe they got that many answers which weren't complete.
problem is that when the start paying more to vendors to fix issues then only they will realise that they are getting almost free of cost support here in multi vendor services...