Solved

stuck on updating inbox (1B)

Posted on 2013-06-09
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2,960 Views
Last Modified: 2013-07-14
hi,
im trying to configure my exchange  account on outlook 2010.
it finished to download all of my emails to all the folders except the inbox,
it look like the download its still in progress but i cant get the new e-mails .
the message on bottom of the outlook is :"updating inbox (1B)"
i tried to create new profile and it happened again.
im using exchange 2010

thanks

idan
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Question by:siltech
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Expert Comment

by:Gerwin Jansen
ID: 39232900
Are there a lot of mails in your inbox, did you wait long enough for it to download all messages? Have a look at the networking tab of your task manager, can you see a steady network load there? (providing you don't have any other bandwith consuming programs running)
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Author Comment

by:siltech
ID: 39232959
yes there is a lot of emails and i have been waiting for few hours.
there is not any network load in networking tab and there aren’t any other software running
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LVL 37

Expert Comment

by:Gerwin Jansen
ID: 39232971
The (1B) means that it's updating, one byte. This is weird.

Can you try starting Outlook with disabled cached exchange mode?
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Author Comment

by:siltech
ID: 39233039
when i disabled the cache exchange mode i look like it is working
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LVL 37

Expert Comment

by:Gerwin Jansen
ID: 39233503
Ok, looks promising, can you swith to enabled cache mode again and verify if it is working?
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Expert Comment

by:MikeKAtLCS
ID: 39240571
Can you verify that you have enough disk space on the workstations hard drive to cache your exchange email?
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Accepted Solution

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siltech earned 0 total points
ID: 39313496
there was enough disk space
weirdest thing... the issue has been resolved after a few days on its own
thank you all
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Author Closing Comment

by:siltech
ID: 39324459
the issue has been resolved on its own
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