Link to home
Start Free TrialLog in
Avatar of siltech
siltech

asked on

stuck on updating inbox (1B)

hi,
im trying to configure my exchange  account on outlook 2010.
it finished to download all of my emails to all the folders except the inbox,
it look like the download its still in progress but i cant get the new e-mails .
the message on bottom of the outlook is :"updating inbox (1B)"
i tried to create new profile and it happened again.
im using exchange 2010

thanks

idan
Avatar of Gerwin Jansen
Gerwin Jansen
Flag of Netherlands image

Are there a lot of mails in your inbox, did you wait long enough for it to download all messages? Have a look at the networking tab of your task manager, can you see a steady network load there? (providing you don't have any other bandwith consuming programs running)
Avatar of siltech
siltech

ASKER

yes there is a lot of emails and i have been waiting for few hours.
there is not any network load in networking tab and there aren’t any other software running
The (1B) means that it's updating, one byte. This is weird.

Can you try starting Outlook with disabled cached exchange mode?
Avatar of siltech

ASKER

when i disabled the cache exchange mode i look like it is working
Ok, looks promising, can you swith to enabled cache mode again and verify if it is working?
Can you verify that you have enough disk space on the workstations hard drive to cache your exchange email?
ASKER CERTIFIED SOLUTION
Avatar of siltech
siltech

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of siltech

ASKER

the issue has been resolved on its own

Status bar has an upper limit of 3.99 GB - Outlook | Microsoft Learn
This article mentions:

If you then allow the synchronization process to fully synchronize the folder, the status bar may eventually indicate the following text.

Updating Inbox (1 B).