siltech
asked on
stuck on updating inbox (1B)
hi,
im trying to configure my exchange account on outlook 2010.
it finished to download all of my emails to all the folders except the inbox,
it look like the download its still in progress but i cant get the new e-mails .
the message on bottom of the outlook is :"updating inbox (1B)"
i tried to create new profile and it happened again.
im using exchange 2010
thanks
idan
im trying to configure my exchange account on outlook 2010.
it finished to download all of my emails to all the folders except the inbox,
it look like the download its still in progress but i cant get the new e-mails .
the message on bottom of the outlook is :"updating inbox (1B)"
i tried to create new profile and it happened again.
im using exchange 2010
thanks
idan
Are there a lot of mails in your inbox, did you wait long enough for it to download all messages? Have a look at the networking tab of your task manager, can you see a steady network load there? (providing you don't have any other bandwith consuming programs running)
ASKER
yes there is a lot of emails and i have been waiting for few hours.
there is not any network load in networking tab and there aren’t any other software running
there is not any network load in networking tab and there aren’t any other software running
The (1B) means that it's updating, one byte. This is weird.
Can you try starting Outlook with disabled cached exchange mode?
Can you try starting Outlook with disabled cached exchange mode?
ASKER
when i disabled the cache exchange mode i look like it is working
Ok, looks promising, can you swith to enabled cache mode again and verify if it is working?
Can you verify that you have enough disk space on the workstations hard drive to cache your exchange email?
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ASKER
the issue has been resolved on its own
Status bar has an upper limit of 3.99 GB - Outlook | Microsoft Learn
This article mentions:
If you then allow the synchronization process to fully synchronize the folder, the status bar may eventually indicate the following text.
Updating Inbox (1 B).