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SBS 2008 - Network connections will not start

Posted on 2013-06-09
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Last Modified: 2016-11-23
I have a sbs 2008 server, (not a DC) basically a file server...
Dell Poweredge T110 sbs 2008 sp2

had a power outage .. after the server rebooted.. I have a red x on the ethernet connection
however after a little investigation, I can open a command prompt and ping everything on the network, and vice versa (other pc's and servers get a response when pinging this server)

however since network connections fails to start, all shares are disabled, the server is unable to login to the domain, unable to resolve dns queries.. all the issues with having no network, including trying to browse or get updates from the internet since it believes it has no Ethernet connection

--
booting into safemode with networking

network connection services starts,
dcom connects to the server


--- fix attempts
I set the msconfig to boot into diagnostic mode, and rebooted ... then reset it to selective .. rebooted then reset back to normal rebooted.. no changes (found this on another forum)  

----I ran a full virus scan, came up zero... no one uses this server except as a file server to store data anyway so that was low probability

-- under device manager
I found 6 unknown base devices .. that were not there prior to the power outage that I can recall.
I am unable to identify them, and of course in safe mode i can not access server manager

--- I have checked the registry entry for netman and it exists, the registry entry for dcom is also there

-------------------

so any ideas would be welcome
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Question by:itmaximum
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Author Comment

by:itmaximum
ID: 39233284
services that are set to automatic that fail to start:
application experience
application host helper service
background intelligent transfer engine
cryptographic services
DFS namespace
Diagnostic policy services
distributed transaction coordinator
file replication services
file server resources manager
human interface device access
iis admin service
ike and authip ipsec keying modules
ip helper
ipsec policy agent

I am sure a lot of these are dependencies for dcom/network connection services.. once I get them up and running most of this will take care of itself
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Expert Comment

by:Larry Struckmeyer MVP
ID: 39233314
First, you cannot have an operating Small Business Server of any vintage that is not a DC.   But if this is SBS the first line of defense is to install the SBS BPA, be sure it is updated, run it and fix anything it finds.

For further investigation of your current problem, what relevant errors are in the event logs.  You need to not the exact time, restart in normal mode and review the errors that are present on startup.  You could save and clear the logs if that would make it easier.

If in doubt about any of the errors in the logs, post back the event id and source and we will try to help interpret.
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Author Comment

by:itmaximum
ID: 39233381
event log: clearing and after reboot...

System:
1) Warning ... ethernet is unplugged

2) Error:  Following boot-start or system start driver(s) failed to load:
spldr
storflt
wanarpv6
---  eventid: 7026   source: service control manager

3) Error: DCOM got error "1068" attempting to start the service COMSysApp with arguments "" in order to run the server {182c40f0-32e4-11d0-818b-00a0c9231c29}
event id: 10005  source: distributedCOM
---
application logs:  
1) MSexchange can not start because server services is unable to start or is not running.

2) Com+ event system detected a bad return code during its internal processing HRESULT was 80007043c from line 45 D:\longhorn\com\complus\src\events\tier1\eventsystemobj,cpp
eventid: 4609

3) MSExchange ADAccess :   PRocess console.exe, and rpc request to the microsoft exchange active directory topology service failed error 1753 (error 6d9 from HrGetServersForRole) make sure RPC is running (it is btw) make sure ports used by RPC are not blocked by a firewall (local firewall services are off, btw)

the above are repeated a couple times each in during the last hour.
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Author Comment

by:itmaximum
ID: 39233398
what I am doing at the moment is increasing the paging file size and restarting (just finished a full backup of the data to another server) and restarting.  I will install SBS BPA after reboot
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Author Comment

by:itmaximum
ID: 39233426
BPA will not install it just hangs...
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Accepted Solution

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itmaximum earned 0 total points
ID: 39233429
at 1600 est I am running out of time, the backup is done, I will be re-imaging this server and just restoring the data.

appreciate your help, but install SBS BPA wasnt much use since not enough services were actually running to allow the install.
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Author Closing Comment

by:itmaximum
ID: 39247004
I didnt have much time here, only a few hours so I didnt receive much help on this and I ended up just - rebuilding the entire server from scratch,
wipe the RAID 5 and reimage the entire server.
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Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

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