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Cannot remain connected to LogMein

I use LogMeIn to monitor my work network at home. Each server has a pro client. Recently, LogMeIn started not letting me remain connected. On some servers, it disconnects me before the connection is establish, although the LogMeIn log says there was a connection. On others, it lets me remain connected for a short period of time then disconnects me. This is specific to my laptop. I can retain the connection with my Slate Tablet.

I re-installed the Winsock and the TCP/IP stacks, which seemed to correct the problem for a short time, then it began again.

The laptop is an HP Windows 7 Pro notebook. The table is a Samsung Slate tablet with Windows 7. The servers are all Windows 2008 Enterprise servers except one which is a Windows 2003 Enterprise server (R2).

Randy Downs

It sounds like an issue with your HP laptop remaining connected to the Internet. Are you using wifi? Is it a better connection using a wired connection?

You might try a new account on the laptop and/or checking for malware.

ASKER CERTIFIED SOLUTION

jeb-sb

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Aaron Tomosky

Try a different browser. The chrome extension works best fore

jeb-sb

ASKER

I agree that it works best, but I have tried three browsers: IE, Firefox, and Chrome. All do the same thing. But, I tried the Ethernet connection and that makes a difference. It stays connected longer. Since the Slate works, it must be something in the HP's wireless connection.

jeb-sb

ASKER

Just a good pick-up.