When there are repairs to be made to machines, tool replacements, or other manufacturing/plant related matters to be attended to (usually technical/service related stuff), the service people in our manufacturing plant use a software called maintenance Coordinator ( http://www.simsofttech.com/maintenance_coord.htm
) to create a ticket. The program then emails reports of all open tickets to specified email addresses. Maintenance Coordinator has not been sending the much needed email reports, for several weeks now. If you know of any other software that we could use for this purpose of creating maintenance/service tickets (manufacturing software preferred, if possible), please let me know.