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How to access and set up raid on a HP Proliant ML350 G6

Posted on 2013-06-09
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Last Modified: 2013-06-11
I'm looking for someone to help me set up a RAID on a HP Proliant ML350 G6, with a HP Smart Array P410i Controller. I have 2 new HD's, that I want in a RAID 1, but have not been able to access the raid-setup, so I was wondering if I need some kind of boot-disk, or am I missing something here?

Hope someone could help me with this.
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Question by:Oculatus
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cpmcomputers earned 250 total points
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by:dlethe
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go to support.hp.com, search or your g6 system.   Look for the latest smartstart CD image.  This is bootable & walks you through updating the firmware for your entire system as well as installing whatever O/S you have.   (Within reason, they won't have a smartstart for some of the *nix flavors, but certainly windows and a few LINUX distributions).
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by:cpmcomputers
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by:Oculatus
ID: 39233910
Thanks for replys, I will look into this as soon as I get back on work
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by:rjanowsky
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You can also use ORCA (Option ROM Configuration for Arrays) to do this. Check this HP array reference guide. At boot time you have the chance to enter ORCA or ACU (F5 or F8) and configure the new disks as needed.
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by:Oculatus
ID: 39234410
I have downloaded the latest version of SmartStart, but can't find any option to setup a new Array.
When I check the discs, they do look offline, cause there are no lights on them. There have been a RAID5 on this array before, but going for a RAID 1 now, since we have daily backups of the system.
Anyone got an idea how to "fix" this?
DSC-2574.JPG
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Expert Comment

by:cpmcomputers
ID: 39234426
What happens if you try the wizards option
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by:Oculatus
ID: 39234443
It only show 2 options.
More information and View Status Alerts.
It seem the Cache is not set, but can't find any options for it.
Could this be fixed if I do a complete a System Erase option?
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Expert Comment

by:dlethe
ID: 39234444
Check power & cabling to disks and go through troubleshooting.  Looks like a hardware problem.
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by:Oculatus
ID: 39234458
i have checked the cables, and can't see anything wrong there. There was a working RAID there like 5 days ago, but somehow our support-company forgot to take backup of that server, and 2 discs in the RAID5 had errors on them, so we have the discs to a recovery-company at. But as out support-company does not have time, I have to install the server with new discs, and not we are going to use RAID1.
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by:cpmcomputers
ID: 39234464
Would agree - Check the above
ensure drives do not have the same scsi ID's

Are the drives empty and formattted
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by:Oculatus
ID: 39234471
The drives are brand new. Ok, checking setup for SCISI Id's now.
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by:cpmcomputers
ID: 39234476
Question ?Was the Raid 5 on this same controller ?
Two simultaneous drive failures suggests it may be a faulty controller that caused the failure in the first place perhaps?
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Author Comment

by:Oculatus
ID: 39234493
Yes, the 2 drives was on the same controller.
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Author Comment

by:Oculatus
ID: 39234500
But the Cache you activate in the Setuo/bios, could that cause the problem or?
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by:Oculatus
ID: 39234590
Could the Raid-controller be defect?
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by:dlethe
ID: 39234605
Yes, but if this is under warranty, call HP and let them walk you through troubleshooting.  If no LEDs show up then certainly an indication of a problem.  If you do not have HP support, then open it up and download the maintenance/service manual at support.hp.com and make sure cabling is correct as a start.
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by:Oculatus
ID: 39234612
The Warranty ended 3 months ago, but I will download the manual and try to find out some more.
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by:cpmcomputers
ID: 39236958
This might help clarify the need or otherwise for cache settings

Also have you ran the acu diagnostic to see if this indicates where your problem is ?

http://www.tricksguide.com/how-to-check-array-accelerator-cache-battery-bbwc-fbwc-hp-server.html
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by:Oculatus
ID: 39236960
No, not yet. But I will run this as soon as I get home from work, I have the server at home atm, and will try this as soon as I get home.
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Author Comment

by:Oculatus
ID: 39236977
"HP Smart Array Storage controller needs Array Accelerator Cache (memory module) to support RAID 5. "
But since it has been a RAID5 on the server before, and when I physicaly look into the server I see a module close to the adapter on the mother-board, it is weird that I get a Warning for the cache.
And I have no opportunity to edit the current raid, nor delete it and I don't see the new discs either, I'm starting to wonder if the Array is defect. The discs have no light on them either.
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