Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Disable Citrix keyboard shortcut mapping

Posted on 2013-06-10
11
Medium Priority
?
2,971 Views
Last Modified: 2013-06-18
Hi Experts,

Does anyone know how to disabled Citrix keyboard shortcut mappings?

I've tried the following article http://support.citrix.com/article/CTX140219

and both using gpo on computer and user, as well as modifying the wfclient.ini but nothing seems to work?
0
Comment
Question by:FSIFM
  • 6
  • 3
  • 2
11 Comments
 
LVL 25

Expert Comment

by:Sekar Chinnakannu
ID: 39234285
any specific error on event viewer? also can you run gpresult and make sure GP applied to citrix servers.
0
 
LVL 4

Author Comment

by:FSIFM
ID: 39234348
Hi Sekarc4u,

The policy applies, and i cannot see anything that stands out that in the event log
Other parts of the policy have also applied successfully
0
 
LVL 25

Expert Comment

by:Sekar Chinnakannu
ID: 39234354
make sure no inheritance blocked from parent.
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 
LVL 4

Author Comment

by:FSIFM
ID: 39236944
nope that looks all good as well
0
 
LVL 4

Author Comment

by:FSIFM
ID: 39240507
any other ideas? :(
0
 
LVL 10

Expert Comment

by:Casey Herman
ID: 39244513
open GPO

Computer config->admin templates->Citrix Receiver->user Experience->edit keyboard shortcuts

Disable the shortcuts from there.

Hope this helps.

-Casey
0
 
LVL 4

Author Comment

by:FSIFM
ID: 39244703
Hi Casey,

Unfortunately they are already disabled and the policy is applied, but still no luck
0
 
LVL 10

Expert Comment

by:Casey Herman
ID: 39244802
Did you do it on the client side as it is a receiver setting that gets passed through to the Citrix servers?
0
 
LVL 4

Author Comment

by:FSIFM
ID: 39244816
I was unsure of this... i did it server side?
0
 
LVL 10

Accepted Solution

by:
Casey Herman earned 2000 total points
ID: 39244828
Try adding it to a client in a test gpo.

-Casey
0
 
LVL 4

Author Comment

by:FSIFM
ID: 39256625
Fantastic! That did the ticket!

Cheers for all of your assistance
0

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A procedure for exporting installed hotfix details of remote computers using powershell
What if you have to shut down the entire Citrix infrastructure for hardware maintenance, software upgrades or "the unknown"? I developed this plan for "the unknown" and hope that it helps you as well. This article explains how to properly shut down …
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…

927 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question