Solved

Disable Citrix keyboard shortcut mapping

Posted on 2013-06-10
11
2,435 Views
Last Modified: 2013-06-18
Hi Experts,

Does anyone know how to disabled Citrix keyboard shortcut mappings?

I've tried the following article http://support.citrix.com/article/CTX140219

and both using gpo on computer and user, as well as modifying the wfclient.ini but nothing seems to work?
0
Comment
Question by:FSIFM
  • 6
  • 3
  • 2
11 Comments
 
LVL 24

Expert Comment

by:Sekar Chinnakannu
ID: 39234285
any specific error on event viewer? also can you run gpresult and make sure GP applied to citrix servers.
0
 
LVL 4

Author Comment

by:FSIFM
ID: 39234348
Hi Sekarc4u,

The policy applies, and i cannot see anything that stands out that in the event log
Other parts of the policy have also applied successfully
0
 
LVL 24

Expert Comment

by:Sekar Chinnakannu
ID: 39234354
make sure no inheritance blocked from parent.
0
 
LVL 4

Author Comment

by:FSIFM
ID: 39236944
nope that looks all good as well
0
 
LVL 4

Author Comment

by:FSIFM
ID: 39240507
any other ideas? :(
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 
LVL 10

Expert Comment

by:Casey Herman
ID: 39244513
open GPO

Computer config->admin templates->Citrix Receiver->user Experience->edit keyboard shortcuts

Disable the shortcuts from there.

Hope this helps.

-Casey
0
 
LVL 4

Author Comment

by:FSIFM
ID: 39244703
Hi Casey,

Unfortunately they are already disabled and the policy is applied, but still no luck
0
 
LVL 10

Expert Comment

by:Casey Herman
ID: 39244802
Did you do it on the client side as it is a receiver setting that gets passed through to the Citrix servers?
0
 
LVL 4

Author Comment

by:FSIFM
ID: 39244816
I was unsure of this... i did it server side?
0
 
LVL 10

Accepted Solution

by:
Casey Herman earned 500 total points
ID: 39244828
Try adding it to a client in a test gpo.

-Casey
0
 
LVL 4

Author Comment

by:FSIFM
ID: 39256625
Fantastic! That did the ticket!

Cheers for all of your assistance
0

Featured Post

Are your corporate email signatures appalling?

Is it scary how unprofessional your email signatures look? Do users create their own terrible designs and give themselves stupid job titles? You can make this a lot easier for yourself by choosing an email signature management solution from Exclaimer today.

Join & Write a Comment

CITRIX XENAPP 6.5 FARM CUSTOM POLICY - CHANGE MANAGEMENT WINDOW REBOOT SCHEDULE
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now