I am looking for a software that makes it easy to track all of my clients and all of their computers and all the services that I have performed on their computers.
I don't need a help desk software, I don't think.
My current way of tracking is having a folder for each client on my NAS, and then sub folders for each of the client's computers that I have worked on. Within each folder I have a notepad file with all the notes from all the services I have performed, along with any backups of that particular computer.
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This applies to Dell but may also apply to other manufacturers as well. We ran across a few machines that just dropped recently it trust relationship with the server. After doing the basic removing and joining the domain again, it changed to No logo…
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