Solved

When open outlook it keeps asking for the password on a standalone laptop

Posted on 2013-06-10
3
709 Views
Last Modified: 2013-06-26
Hi

We  have exchange 2007 and outlook 2010/ XP on our domain. I have a temporaty user who is visiting our organization.
He needs our organisation email access.I have configured a domain account and a mailbox for this user and also i have given a standalone laptop for this user.

On his laptop i configured outlook to connect to exchange.When he opens outlook it is asking for the password. If i enter in the password and say save the password and close the outlook and try to open again it asks for the password again.It looks like the password dosent save.

Is it possible to setup  outlook so that it dosent asks password every time you open outlook.

Thanks
0
Comment
Question by:lianne143
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 2

Assisted Solution

by:babuse
babuse earned 100 total points
ID: 39235006
It is probably because he is not joined to your domain.

Can you change the login to match the local user/pass that he has on his PC?

You may try changing the password in Exchange to match the users credentials locally on his PC.  Of course, if he has a different username, that may be an issue as well.

You may also take a look at this article and try it to see.
http://www.msoutlook.info/question/481
0
 
LVL 8

Assisted Solution

by:Tymetwister
Tymetwister earned 100 total points
ID: 39235038
Did you bind the laptop to the domain? (Right click computer - properties - change settings - select domain)
0
 
LVL 4

Accepted Solution

by:
TechOps07 earned 100 total points
ID: 39235635
If the Laptop is off the Domain you have to specify the domain account first.

When the prompt appears for credentials, select "User Other Account", put in the format: Domain\UserID then the domain password of the account.

Check box - Remember Password.

If it fails check the AD account to make sure it is not locked from the failed attempts.

Because the computer is not on the domain it is using the format of ComputerName\UserID which obviously is not going to authenticate against the domain.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
This video discusses moving either the default database or any database to a new volume.
Suggested Courses

622 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question