nfinorthit
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Keyboard / touchpad unresponsive in Windows but works in BIOS
Acer Aspire 1360 laptop. Keyboard (built-in or external) and touchpad are unresponsive once pc boots to windows xp login screen. Keyboards work fine while in BIOS setup. Booting to safe mode didn't help. RDP works fine.
Probably the drivers aren't loaded. Make sure the chipset drivers are installed. If they are USB devices, plug them in after you have RDP's to the system, and then wait for their drivers to load.
Right-Click My Computer>Properties>Device manager.
Go to the keyboards, Right Click the keyboards listed and select Uninstall. Once they are uninstalled run scan for hardware changes in Device manager so it can reinstall them.
If this still fails to work download updated drivers from your Manufacturers website and install manually.
Go to the keyboards, Right Click the keyboards listed and select Uninstall. Once they are uninstalled run scan for hardware changes in Device manager so it can reinstall them.
If this still fails to work download updated drivers from your Manufacturers website and install manually.
is this recent ? if so, try a system restore to a date it was ok
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it looks like this system needs some maintenance
ASKER
None of the offered solutions were applicable. The system couldn't be restored via Windows or any maintenance done to it because, as the question stated, the keyboard was unresponsive the immediately after leaving BIOS screen.