Lost Kodak scan station 500 password

The password has changed from default but no one knows what it is.  The manual says to call kodak support but we do not have a support contract.  There has to be a way we can get the password ourselves.
LVL 1
beepatAsked:
Who is Participating?
 
_Connect With a Mentor Commented:
I tried to find a way to reset the password, but all I found were these:

from this .pdf, I found:

www.kodak.com/go/disupport
1.800.822.1414
(US&C only; all other regions, contact your local
Kodak Support Center)
When contacting support, have the following available:
A description of your problem
Scan Station serial number


http://www.google.com/url?q=http://www.newwavetech.com/vendor%2520stores/resource_centers/kodak/ProductInfo/09_Scan%2520Station%2520500%2520Quick%2520Tips.pdf&sa=U&ei=MTO3Uf-NNYPK9QTEvoG4DA&ved=0CD0QFjAJ&usg=AFQjCNFMNRMwBgokiAIGA9eujJPdoYO3rA

and from this one:

1. Visit www.Kodak.com/go/disupport to obtain the most current phone
number for your country.
2. When calling, please have the following information ready:
• A description of your problem.
• The Scan Station serial number.


http://www.google.com/url?q=http://graphics.kodak.com/docimaging/uploadedFiles/A61628_ss500_AG_en.pdf&sa=U&ei=mzW3UYP6OZPY8gTQ7oHgDw&ved=0CCIQFjAB&usg=AFQjCNHnNwwM5slDuTo8QQr8oOhPnIo9bw
0
 
_Commented:
Thank you much.   : )

I forgot to add that you shouldn't need a Support Contract for "run of the mill" problems.
That's more for the "it's broke and I need it fixed yesterday!!" kind of problems.    ; )
0
All Courses

From novice to tech pro — start learning today.