Issue Downloading Files with Internet Explorer
Posted on 2013-06-10
Hello all. I have a user who accidentally upgraded their IE version to 10 on their Windows 7 64-bit system. They rolled back to IE 9 because a few sites they access did not work in 10. After rolling back to 9 however they noticed they could not download anything direct from sites. Going to iTunes, Java or other sites and clicking the download button would do nothing.
We went in and in Advanced tab reset all their settings with no luck. We also made sure the Do not save encrypted pages to disk was un checked.
I then rolled it back to IE 8 to see if that worked. When I did that I get the popup for the download but I receive an error. "Unable to Open This Internet Site".
I'm thinking it might be something in the registry that got hosed up. I've seen this issue once before but a simple IE reset fixed it all up. Not with this one. Any help is greatly appreciated.