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how to remove: the ice cyber crimes center

the ice cyber crimes center virus has locked my Toshiba laptop running windows 7.
how can I remove it?
I can not access any windows programs at all, not even task manager.
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stevedantonio
Asked:
stevedantonio
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2 Solutions
 
aadihCommented:
The easiest way is to boot into safe mode (with command prompt if necessary) and do a system restore (rstrui.exe from the command prompt.)

After restoration, run MalwareBytes AntiMalwre (free).  Make sure that your real-time protection for your antivirus (or security) software is updated and running.
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stevedantonioAuthor Commented:
I can not get a command prompt
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stevedantonioAuthor Commented:
aadih
thank you. I was able to do a system restore.

macroshadow
thank you for the url. I will use in the future
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