Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

how to remove: the ice cyber crimes center

Posted on 2013-06-10
4
Medium Priority
?
1,424 Views
Last Modified: 2013-11-22
the ice cyber crimes center virus has locked my Toshiba laptop running windows 7.
how can I remove it?
I can not access any windows programs at all, not even task manager.
0
Comment
Question by:stevedantonio
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 24

Accepted Solution

by:
aadih earned 1760 total points
ID: 39236068
The easiest way is to boot into safe mode (with command prompt if necessary) and do a system restore (rstrui.exe from the command prompt.)

After restoration, run MalwareBytes AntiMalwre (free).  Make sure that your real-time protection for your antivirus (or security) software is updated and running.
0
 
LVL 27

Assisted Solution

by:MacroShadow
MacroShadow earned 240 total points
ID: 39236141
0
 

Author Comment

by:stevedantonio
ID: 39237745
I can not get a command prompt
0
 

Author Closing Comment

by:stevedantonio
ID: 39237823
aadih
thank you. I was able to do a system restore.

macroshadow
thank you for the url. I will use in the future
0

Featured Post

Enroll in September's Course of the Month

This month’s featured course covers 16 hours of training in installation, management, and deployment of VMware vSphere virtualization environments. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You cannot be 100% sure that you can protect your organization against crypto ransomware but you can lower down the risk and impact of the infection.
An introduction to the wonderful sport of Scam Baiting.  Learn how to help fight scammers by beating them at their own game. This great pass time helps the world, while providing an endless source of entertainment. Enjoy!
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question