system error 67 has occurred

hi,

I am trying to setup NetExtender from SonicWall, I set this up on my boss's laptop, it works fine, but I am doing it on mine, I got error when I tried to map the network drive

system error 67 has occurred

any ideas?  I can ping the network drive....thx
mcrmgAsked:
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JohnConnect With a Mentor Business Consultant (Owner)Commented:
I do this with multiple clients and server types and my own machine has ranged through XP, Vista, Seven and Eight and it always works.

Is your operating system PRO and not HOME?

Check the HOSTS file to make sure your entry stuck. You do have to have admin authority to make it stick.

Finally check your firewall. A firewall can sometime block NAME but not necessarily IP.  See if that helps.

... Thinkpads_User
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JohnBusiness Consultant (Owner)Commented:
System error 67 says the network name cannot be found.

Try mapping by IP address and if that works, it is a DNS resolution issue. You can try using your local HOSTS file to provide the correct association.

... Thinkpads_User
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mcrmgAuthor Commented:
my home ip is 192.168.1.x and my office is 192.168.78.x, I can ping 78, and I used ip to map the dive, it does not work, getting the error...thanks
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JohnBusiness Consultant (Owner)Commented:
I do this all the time and put the associations in my HOSTS file. That should fix it for you. The error comes from inability to resolve the remote name.

.... Thinkpads_User
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mcrmgAuthor Commented:
Is there a way that you can give me the direction how/what to add to host file?  thanks
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JohnBusiness Consultant (Owner)Commented:
I do not have your operating system but it may not matter.

Open Notepad as an Administrator.

File, Open, C:\windows\system32\drivers\etc\hosts

A file opens. Add the following entry after the comments:

192.168.78.101 Servername

where 192.168.78.101 is the address of the server and Servername is the name of the server that has the folder.

Save the file (you need to have authority which is why the first line here).

.... Thinkpads_User
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mcrmgAuthor Commented:
this is what I have

127.0.0.1       localhost
192.168.78.10   SRV1

but still getting the same error...
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JohnBusiness Consultant (Owner)Commented:
Did you restart?  

The entry is correct. If I make that kind of entry, I can:

NET USE V: \\server\F$ /user:DOMAIN\name password

You should be able to:

NET USE V: \\SRV1\folder /user:DOMAIN\name password

... Thinkpads_User
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mcrmgAuthor Commented:
really dont know why, I rebooted, but still
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mcrmgAuthor Commented:
crap......it was the firewall.............once I disabled it....it works right away..thank you very much
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JohnBusiness Consultant (Owner)Commented:
@mcrmg - You are most welcome. I was happy to help and glad you got it working!

... Thinkpads_User
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