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system error 67 has occurred

Posted on 2013-06-10
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Last Modified: 2013-06-10
hi,

I am trying to setup NetExtender from SonicWall, I set this up on my boss's laptop, it works fine, but I am doing it on mine, I got error when I tried to map the network drive

system error 67 has occurred

any ideas?  I can ping the network drive....thx
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Question by:mcrmg
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LVL 99

Expert Comment

by:John Hurst
ID: 39236373
System error 67 says the network name cannot be found.

Try mapping by IP address and if that works, it is a DNS resolution issue. You can try using your local HOSTS file to provide the correct association.

... Thinkpads_User
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Author Comment

by:mcrmg
ID: 39236378
my home ip is 192.168.1.x and my office is 192.168.78.x, I can ping 78, and I used ip to map the dive, it does not work, getting the error...thanks
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Expert Comment

by:John Hurst
ID: 39236386
I do this all the time and put the associations in my HOSTS file. That should fix it for you. The error comes from inability to resolve the remote name.

.... Thinkpads_User
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Author Comment

by:mcrmg
ID: 39236423
Is there a way that you can give me the direction how/what to add to host file?  thanks
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Expert Comment

by:John Hurst
ID: 39236435
I do not have your operating system but it may not matter.

Open Notepad as an Administrator.

File, Open, C:\windows\system32\drivers\etc\hosts

A file opens. Add the following entry after the comments:

192.168.78.101 Servername

where 192.168.78.101 is the address of the server and Servername is the name of the server that has the folder.

Save the file (you need to have authority which is why the first line here).

.... Thinkpads_User
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Author Comment

by:mcrmg
ID: 39236448
this is what I have

127.0.0.1       localhost
192.168.78.10   SRV1

but still getting the same error...
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Expert Comment

by:John Hurst
ID: 39236463
Did you restart?  

The entry is correct. If I make that kind of entry, I can:

NET USE V: \\server\F$ /user:DOMAIN\name password

You should be able to:

NET USE V: \\SRV1\folder /user:DOMAIN\name password

... Thinkpads_User
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Author Comment

by:mcrmg
ID: 39236487
really dont know why, I rebooted, but still
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Accepted Solution

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John Hurst earned 2000 total points
ID: 39236499
I do this with multiple clients and server types and my own machine has ranged through XP, Vista, Seven and Eight and it always works.

Is your operating system PRO and not HOME?

Check the HOSTS file to make sure your entry stuck. You do have to have admin authority to make it stick.

Finally check your firewall. A firewall can sometime block NAME but not necessarily IP.  See if that helps.

... Thinkpads_User
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Author Comment

by:mcrmg
ID: 39236506
crap......it was the firewall.............once I disabled it....it works right away..thank you very much
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Expert Comment

by:John Hurst
ID: 39236511
@mcrmg - You are most welcome. I was happy to help and glad you got it working!

... Thinkpads_User
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