Link to home
Start Free TrialLog in
Avatar of Ailyn_Evensen
Ailyn_EvensenFlag for United States of America

asked on

Super Slow Windows 8 Wifi Connection

Ok, I know someone asked this already, but everything suggested in the last one I checked did not work for me. I recently purchased a new laptop running Windows 8 and tried connecting it to the internet. Immediately, I noticed that the speeds were painfully slow compared to every other device in my household. Here's some basic information to get you started:

System information: Acer Aspire R7-517 Series touchscreen laptop

Running Version of Windows: Windows 8 Pro (Upgraded from the built-in basic version)
Internet type: Cable Internet, promised speeds of 15Mb/s Download and 5MB/s Upload, Wireless network (No Ethernet plug available on notebook)



Now, I've spent the last three doing a myriad of suggested changes in order to help my system.
Minimum Power Consumption setting disabled.
Changed the driver for my wireless card to the Windows 7 release.
Changed bandwidth limit in Group Policy Editor.
Disabled adapter's ability to disabled on low battery life.

Nothing seems to work for me, giving me speed test results that look like this:

 
Sometimes the connection to my wireless network disables itself and says that it can't connect to the connection for some god forsaken reason.
I'm at a loss for what I can do, especially since I have zero experience with Windows 8 besides the basic navigation.
Please help!
SOLUTION
Avatar of Jaroslav Latal
Jaroslav Latal
Flag of Czechia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Avatar of Craig Beck
Craig Beck
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Ailyn_Evensen

ASKER

Thank you to everyone who has replied to me so far. I apologize for the delay in my reply; its been a rather hectic week for me and I haven't spent much time online. I have gone through your suggestions and replied each of you below.  

JardaCZ:

I have a Windows 7 netbook that runs without any issue and my father has a Windows 8 laptop in this household that does not have this problem. It seems the connection issue only happens on this one.

ded9:
I made sure to install Firefox the instant I could, as I refuse to work with IE in any of its formats whenever possible.
The clean boot did nothing. MsConfig had me disable startup programs through the Task Manager. I have included a screenshot of the disabled programs.User generated image
Craigbeck:
The signal shouldn't be weak, as the router is on the other side of my bedroom wall and every other device in my room currently has a strong connection. Here is the screenshot from InSSIDer.
User generated image
Grant1842:
We've always used WEP in my household. I live in a rather forested area, alongside a major highway with only 1 neighbor, so security hasn't been the biggest issue.
My cable company has been a pain lately, I've noticed we've had a speed drop since last Thursday, but they'll just tell me that they're having issues that can't be immediately resolved, or will want to do a service call.


I'm about ready to wipe the drive (again!) and take the laptop back to Best Buy for an exchange. I would hate to think this happens to ALL of the models of this laptop, but I don't know anymore. I'm just trying to cover my bases because the closest Best Buy store is over 45 minutes away from my home.
You can enable all the startup items.If its a new computer then replacing it is a best option.




Ded9
Have you tried with no encryption?
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Since the only solution to this problem was a replacement, I didn't think it was fair to not award any points to the people who were willing to help me. Thanks to everyone who pitched in!