<div>
A basic template or layout is what I'm seeking. Such as overview, roles &amp;&nbsp;responsibilities, Points of Contact and escalation procedure.
</div>


A basic template or layout is what I'm seeking. Such as overview, roles & responsibilities, Points of Contact and escalation procedure.

<div>
<div class="content wysiwyg-content">
I need a sample/example of a Sharepoint Operation Level Agreement (OLA). Any direction with this would be greatly appreciated.
</div>
</div>


I need a sample/example of a Sharepoint Operation Level Agreement (OLA). Any direction with this would be greatly appreciated.

SharePoint 2010, Operation Level Agreement

Microsoft Sharepoint is a software platform and family of software products used for collaboration and web publishing combined. These capabilities include developing web sites, portals, intranets, content management systems, search engines, wikis, blogs, and other tools for business intelligence and collaboration. SharePoint has a Microsoft Office-like interface, and it is closely integrated with the Office suite.