Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Testing aruba controller AAA test server with NPS 2008 successful, but windows 7 fails to connect to SSID

Posted on 2013-06-11
7
Medium Priority
?
1,397 Views
Last Modified: 2013-06-11
Dear All,
 
I have installed NPS on windows server 2008 R2. setup network policies. I also setup radius server on the Aruba controller, and when I use the Diagnositics>AAA test server with a user name and password I get authentication successful, also I can see it in the logs on NPS. but when I try to connect to the SSID I can't and I get this error on NPS:
"Authentication failed due to a user credentials mismatch. Either the user name provided does not map to an existing user account or the password was incorrect."
 
I checked every post available, followed every setup but I can't make it work. the only post i saw that had a solution to a similar problem I had, the user just installed NPS on a different server with basic configuration and it works. problem is I just installed NPS and another server is not an option.
 
I am using protected EAP with MS-CHAP-V2. im not interensted in having certificates for now, cause im week in them.
 
any help would be highly appreciated.
0
Comment
Question by:matfme
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
7 Comments
 
LVL 22

Accepted Solution

by:
Jakob Digranes earned 800 total points
ID: 39237392
Are you using machine or user authentication?
that is - in Network Policies in NPS - the group limiting access - is it a user group, machine group or both?

WIndows 7 often select Machine authentication automatically if you do not set it to user
0
 

Author Comment

by:matfme
ID: 39237405
In NPS - under conditions I have added a windows group domain users. I also added Domain computers once and removed it but it didn't work.

how to setup windows 7 to take user authentication, because take a look at the log:
User:
      Security ID:                  NULL SID
      Account Name:                  host/IT_Security.domain.com
      Account Domain:                  domain
      Fully Qualified Account Name:      domain\IT_SECURITY$

I think it is trying machine authentication, althought I added a domain computers group to network policy it wasn't working.
0
 

Author Comment

by:matfme
ID: 39237456
I checked the option to use user authentication, now the logs on NPS are showing granted full access but I cannot connect to wireless network, strange
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
LVL 22

Expert Comment

by:Jakob Digranes
ID: 39237470
What roles are you given in Aruba? Have the client got an IP-Address?
With 802.1X authentication; you won't get an IP-address until AFTER authentication, and if DHCP or VLANs aren't working - you won't get an address ...

go to monitoring - clients and see What role you've got
0
 

Author Comment

by:matfme
ID: 39240086
i just needed to restart my computer, my wireless card was problematic. it is working now.
0
 

Author Closing Comment

by:matfme
ID: 39240090
windows was sending machine authentication, which radius didn't know how to deal with, because eap mschap v2 is set. i changed an option on the wireless configuration on the client side and it is working fine.
0
 

Author Comment

by:matfme
ID: 39240091
thanks a lot, I appreciate the help. :)
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article covers how to install the Microsoft Windows Operating System (OS). What is covered in this article:  > Different Versions and Editions of the Windows OS  > Upgrading versus Fresh Installation of the OS           - Steps to take pr…
When you upgrade from Windows 8 to 8.1 or to Windows 10 or if you are like me you are on the Insider Program you may find yourself with many 450MB recovery partitions.  With a traditional disk that may not be a problem but with relatively smaller SS…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question