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Lev SeltzerFlag for Israel

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Search causes Explorer.exe to Crash in Windows 8

I have a new computer with windows 8 pro, and when I do a search for anything, the windows file explorer window closes and I am told by the add-in www.SOLUTO.com that "explorer.exe has crashed." soluto.com also tells me that windows explorer.exe crashes at other times for no reason in particular.

This happens on a regular basis throughout the day.

What do I do now?
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BlueYonder

First uninstall soluto restart computer.

Any reason you have this installed?
I do not have soluto installed on my Windows 8 Pro machine and Explorer does not crash when I search. So soluto is probably your problem.

... Thinkpads_User
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I ran the trouble shooter and it found no problem with windows search. I "reset" the search in any case, but windows explorer still crashes.

I do not believe I have provided enough information for anyone to conclude that the problem is soluto. Have you researched this product and concluded that it is prone to causing errors in Windows 8?
As I stated above uninstall soluto

be very aware of third party products that gather information about your computer.
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John
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Did you uninstall "Soluto" and see what happens?  Crash goes away or still happens?
soluto has been uninstalled (and I rebooted) but the problem remains.
I opened explorer, entered a search term, and two seconds later the window closed. However, there was no message saying that there was a crash.
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How do I do a repair install without erasing all my personal settings?
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thinkpads_user: I followed the instructions, and after an hour or so windows was running again. However, when I entered some text in a windows file explorer search box, the window closed and windows explorer gave the appearance of crashing and restarting.

Any other ideas?

Is there a way to completely erase the indices and rebuild them?
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I clicked on "rebuild" and so far, so good. I enter a search term, and while it is obviously not found (because the indexes have not been rebuilt), at least it does not crash.

I will confirm tomorrow when everything is (hopefully) rebuilt.
Thank you to all that helped solve this problem. I did a repair install, updated windows, then rebuilt the search index.  It seems to be working and explorer is not crashing right now when I do a search. Hopefully this will continue to work - if not I'll submit another ticket.
@WEBuilder - I am glad you got this problem solved and I was happy to help you with it.

.... Thinkpads_User