Solved

Outlook Public Folders Slow - Outlook 2003/W7X64

Posted on 2013-06-11
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Last Modified: 2013-06-19
Navigating through public folders is extremely slow after upgrading users to Windows 7 Professional X64 edition. Before when our users were on XP this wasn't an issue.

Steps we've taken:

1. Uninstalling and reinstalling Office
2. Deleting the user's mail profile and recreating it
3. Checking the duplex speed of both the NIC and the port on the switch one of the problem PCs is plugged into.


The OS is: Windows 7 X64 Professional
The server these public folders are stored on is: Windows Server 2003 R2

The only slowness these PC's are experiencing is with the public folders.
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Question by:Helping_Almac
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4 Comments
 
LVL 19

Expert Comment

by:strivoli
ID: 39244743
Are these Users, members of the local Administrators group? If they aren't, can you test the behavior with an Admin or can you promote one of these Users? Is there any response time change?
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Accepted Solution

by:
Helping_Almac earned 0 total points
ID: 39245261
Yeah they were all local administrators. We were able to find that the following command works.

netsh interface tcp set global autotuninglevel=disabled

Have no clue what this does and what it fixes but it seems to work.
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LVL 19

Expert Comment

by:strivoli
ID: 39246805
Glad you have found the solution. If this is enough, kindly close the question accepting your comment as a solution. Thank you.
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Author Closing Comment

by:Helping_Almac
ID: 39258754
Was able to find this solution that worked.
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