Adding a known internal address to DNS

Posted on 2013-06-11
Last Modified: 2013-07-25
We have 2 domain controllers, both control DNS.  Both are Windows 2010 Server.  

We have an internal address for our staff management system, which is pretty long ... 

I'd like a user to be able to just type 'SelfService' into a web browser instead so we are toying with the idea of adding the address as a forward lookup zone ( CNAME ).

I've tried having a go, but no joy so any help to establish the goal is much appreciated.
Question by:stmonica
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Expert Comment

ID: 39237953
Wouldnt it help if created another DNS A record of just "SelfService" and use the same IP address as the original as well? You may have to also modify the settings in IIS.

Windows Server 2010?
LVL 26

Expert Comment

ID: 39237975
I am running DNS on a 2003 server, however I don't believe DNS has changed any. We would simply create an alias (CNAME)

Right click the Zone you want to create the alias in:

Type the alias you want in the Alias name box:   SelfService

Type the FQDN of the existing host in the Fully qualified domain name box:

Click OK.  

If you have multiple DNS servers you may need to allow time for them to sync.

Open a browser and type the alias, SelfService, in the address bar and it should take you to

Author Comment

ID: 39238083
Sorry Windows Server 2012.  I was flicking between this and Backup Exec 2010!


There are no IP addresses to state.  What would you enter in IIS?


That's exactly the way I tried it.  I even left it for 48 hours and I was still getting the same result - web browser cannot find the webpage requested then goes to Bing.  Do I have to enter it into more than 1 zone?  We also have and our domain name with the .com
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LVL 26

Expert Comment

ID: 39238106
Does the (A) record already exist for: 

Here is the technet article for Server 2012 DNS Alias creation:

Author Comment

ID: 39238158
No, I don't believe there is an A record already defined so this is probably where I went wrong.  Thanks for the TechNet guide, that helped.  I'll have a hunt for creating the A record now.

Author Comment

ID: 39238186
I've checked the A records, there is an A record that exists for the server name mentioned in the , but not the whole address as it only accepts IP Addresses and not texts

Expert Comment

ID: 39239267
Have you followed the instructions on the link posted on how to create the cname? There has to be an option to give the DNS A record a hostname.
LVL 26

Accepted Solution

pony10us earned 500 total points
ID: 39239360
Sorry - I got stuck in a meeting and then some minor catastrophies around here.  

I did play around and I am not sure you can do what you are asking using DNS.  It is pretty much restricted to the domain level.

Is the website housed on an IIS server?  If I remember correctly you can do something similar on it.  I haven't a lot of experience in that area.

You may want to ask to have the categories expanded to include experts from those areas.

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