Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Items missing from Sent Items folder in Outlook 2010

Posted on 2013-06-11
3
Medium Priority
?
2,203 Views
Last Modified: 2013-06-12
Hello All,

I have a strange problem.  One of our users (who happens to be a vice president of the company) has lost all of the items from before 6-5-13 in his Sent Items folder (Outlook 2010).  Any emails that he has sent since 6-5-13 show up in his Sent Items folder as expected.

My first thought was an auto-archive setting that simply moved the missing items into his archive folder, but I checked the archive folder and they are not there.  Any other ideas on where I could look?

Thanks,
Nick
0
Comment
Question by:ndalmolin_13
  • 2
3 Comments
 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39238045
What kind of email account are you using (IMAP, POP, Exchange, etc)
0
 
LVL 1

Author Comment

by:ndalmolin_13
ID: 39238234
This is an Exchange account
0
 
LVL 22

Accepted Solution

by:
Haresh Nikumbh earned 2000 total points
ID: 39238310
0

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

971 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question