v r facing the issue our rdc not working on citrix due to that users cant do login however v r suing rdc liencse version and citrix also license v r unable to trouble shooot whole matter
see in logs it say below
The processing of Group Policy failed. Windows could not resolve the user name. This could be caused by one of more of the following:
a) Name Resolution failure on the current domain controller.
b) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller).
The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server atmcsrvr10$. The target name used was cifs/atmcsrvr10.atmc.com.sa. This indicates that the target server failed to decrypt the ticket provided by the client. This can occur when the target server principal name (SPN) is registered on an account other than the account the target service is using. Please ensure that the target SPN is registered on, and only registered on, the account used by the server. This error can also happen when the target service is using a different password for the target service account than what the Kerberos Key Distribution Center (KDC) has for the target service account. Please ensure that the service on the server and the KDC are both updated to use the current password. If the server name is not fully qualified, and the target domain (ATMC.COM.SA) is different from the client domain (ATMC.COM.SA), check if there are identically named server accounts in these two domains, or use the fully-qualified name to identify the server.
when we login via rdc as administrator local or domain, on citrix it says "access denied"
any idea where and what to check exactly and trouble shoot the matter step by steop
v check our dns r also working fine ad users replication created working as well fine too