Solved

Office 2010 Professional Outlook installs something on each startup

Posted on 2013-06-11
10
178 Views
Last Modified: 2013-06-14
System is running Windows 7 64 bit Pro.  This issue happens on a few computers.  I've attached the event log for applications from the time its opened until the time the installation finishes.  Thanks in advance.

https://dl.dropboxusercontent.com/u/4218224/RPOutlook.evtx
0
Comment
Question by:1namyln
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 5
10 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 39238516
Close all programs and run this fixit with admin rights


http://support.microsoft.com/mats/program_install_and_uninstall/


Restart system and check.




Ded9
0
 
LVL 1

Author Comment

by:1namyln
ID: 39238772
I forgot to add, these machines are connected to a domain.  Should this matter?
0
 
LVL 30

Expert Comment

by:ded9
ID: 39238783
Add the new machine to domain ...then try to map network.

Post results.



Ded9
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 1

Author Comment

by:1namyln
ID: 39238789
They are already joined to the domain. This happens on three machines that I know of.
0
 
LVL 30

Expert Comment

by:ded9
ID: 39238806
Sorry wrong post.  ..Please ignore my previous comment.

You can run the fixit ...its okay if its connected to domain....but run it as admin or give temp admin rights to user and then run it.




Ded9
0
 
LVL 1

Author Comment

by:1namyln
ID: 39246355
Well crap.  Now Outlook will not open.  It states restart Outlook and if the problem persist re-install Outlook.  I've restarted the system to no avail.
0
 
LVL 30

Expert Comment

by:ded9
ID: 39246815
Problem might be caused by addin....

In the run box type   outlook /safe


this will launch outlook in no addin mode...if everything works fine then problem is caused by addin.

Delete or diable unwanted addin outlook
http://office.microsoft.com/en-in/outlook-help/enable-or-disable-add-ins-in-office-programs-HA010034127.aspx



Ded9
0
 
LVL 1

Author Comment

by:1namyln
ID: 39248647
I receive the same error stating to reinstall.
0
 
LVL 30

Accepted Solution

by:
ded9 earned 500 total points
ID: 39248684
0
 
LVL 1

Author Comment

by:1namyln
ID: 39248851
Reinstallation fixed the problem.  Thanks for your efforts.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
This article describes a serious pitfall that can happen when deleting shapes using VBA.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question