ilo ip address issue with vmware esxi

currently i have DL380G7 with hpvmware custome 5.0 i have issue accessing my server throgh ilo  ,  i got below msg

 

ERROR: Error communicating with ILO
ERROR: Unable to communicate with the Management Processor.

 

need ur support onl this.
legantiAsked:
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Andrew Hancock (VMware vExpert / EE MVE^2)Connect With a Mentor VMware and Virtualization ConsultantCommented:
Update iLo Firmware from Firmware DVD, and Reset the iLo card to factory defaults.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Are you using the HP OEM version of ESXi 5.0 downloaded available from the HP website.
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legantiAuthor Commented:
It its already hp oem  my issue is with ilo not with hp oem as u read my above queation so ineed the answer fot this
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Paul SolovyovskySenior IT AdvisorCommented:
Is ILO configured and IP set on it?
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legantiAuthor Commented:
Ip address already assign but am not able to login to the ilo coz i dont know the password for ilo for this am resting the password for ilo using hponcfg command and i got the  above error  also  idont hv physical access tothe server    
So i need ur support with updating firm wire
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
No physical access or no iLo no firmware upgrade is doable
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legantiAuthor Commented:
so do u mean no solution for this issue or what , as i told you i don't have physical access to the server so i need good clue for this.
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
You can perform the update remotely, via SSH - but I would recommend this be done when you have physical access to the server, so this time, I think you will have to visit the server.
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