• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 436
  • Last Modified:

Wordpress Administrator unable to access widgets and forced to re-log in to Dashboard

I just set up a Wordpress site and am the Administrator, however when I attempt to go to the widgets area to edit, I'm forced to relogin to the Dashboard and am unable to access widgets.

This didn't happen yesterday and to my knowledge, nothing substantive has changed on the site to cause this issue.

I logged into PHPMyAdmin and my permissions seem to be okay if I'm reading correctly... under user meta, my capabilities are set at: a:1:{s:13:"administrator";b:1;}

What is causing Wordpress to keep me from accessing widgets and how do I fix it?

I can also provide the wp_user_roles from wp_options in case that's where the problem is.
0
Power_Pro
Asked:
Power_Pro
  • 4
  • 4
1 Solution
 
Jason C. LevineNo oneCommented:
Try creating a second Administrator account and see if the problem persists.
0
 
Power_ProAuthor Commented:
Hey Jason... yeah I tried that with the hope that perhaps there was something amiss with that particular User ID.  No joy.

Same problem with both admins.

And it seems I can do everything else.  Add new users, edit theme files and plugins...but clicking on Widgets forces a relogin and won't let me access.  Very frustrating.
0
 
Jason C. LevineNo oneCommented:
So much for the easy fix.

Have you tried reinstalling the WordPress Core  (Dashboard | Updates | Reinstall WordPress)?

Is the admin being run through SSL?
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
Power_ProAuthor Commented:
I'm considering a reinstallation.  Site not being run through ssl.

Here's what I see in the address bar when I click on Widgets. :

http://kenburger.com/wp-login.php?redirect_to=http%3A%2F%2Fkenburger.com%2Fwp-admin%2Fwidgets.php&reauth=1
0
 
Jason C. LevineNo oneCommented:
Yeah, that's what one would expect to see if something is messed up.

So there are two things I can think to try off the top of my head:

1) Do the core reinstall.  This won't affect themes, plugins, content...it just grabs a fresh copy of the WP core and applies it.

2) If that doesn't work and if plugins are installed, disable all plugins and see if you get control back.
0
 
Power_ProAuthor Commented:
I was about to do a reinstall of the core files ,but now all the sudden I can access widgets again.

Should I go ahead and do a core reinstall or should I see if this lasts?  Or is the fact that there was a problem in the first place an indication that I need to reinstall the core files?
0
 
Jason C. LevineNo oneCommented:
If the problem just disappeared, I would reinstall the core anyway.  May have been a transient server connection issue but reinstalling the core never hurts.
0
 
Power_ProAuthor Commented:
Thank you!
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

  • 4
  • 4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now