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Wordpress Administrator unable to access widgets and forced to re-log in to Dashboard

Posted on 2013-06-11
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Last Modified: 2013-06-11
I just set up a Wordpress site and am the Administrator, however when I attempt to go to the widgets area to edit, I'm forced to relogin to the Dashboard and am unable to access widgets.

This didn't happen yesterday and to my knowledge, nothing substantive has changed on the site to cause this issue.

I logged into PHPMyAdmin and my permissions seem to be okay if I'm reading correctly... under user meta, my capabilities are set at: a:1:{s:13:"administrator";b:1;}

What is causing Wordpress to keep me from accessing widgets and how do I fix it?

I can also provide the wp_user_roles from wp_options in case that's where the problem is.
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Question by:Power_Pro
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8 Comments
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 39238839
Try creating a second Administrator account and see if the problem persists.
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Author Comment

by:Power_Pro
ID: 39238858
Hey Jason... yeah I tried that with the hope that perhaps there was something amiss with that particular User ID.  No joy.

Same problem with both admins.

And it seems I can do everything else.  Add new users, edit theme files and plugins...but clicking on Widgets forces a relogin and won't let me access.  Very frustrating.
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LVL 70

Expert Comment

by:Jason C. Levine
ID: 39238896
So much for the easy fix.

Have you tried reinstalling the WordPress Core  (Dashboard | Updates | Reinstall WordPress)?

Is the admin being run through SSL?
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Author Comment

by:Power_Pro
ID: 39238959
I'm considering a reinstallation.  Site not being run through ssl.

Here's what I see in the address bar when I click on Widgets. :

http://kenburger.com/wp-login.php?redirect_to=http%3A%2F%2Fkenburger.com%2Fwp-admin%2Fwidgets.php&reauth=1
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LVL 70

Accepted Solution

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Jason C. Levine earned 2000 total points
ID: 39238985
Yeah, that's what one would expect to see if something is messed up.

So there are two things I can think to try off the top of my head:

1) Do the core reinstall.  This won't affect themes, plugins, content...it just grabs a fresh copy of the WP core and applies it.

2) If that doesn't work and if plugins are installed, disable all plugins and see if you get control back.
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Author Comment

by:Power_Pro
ID: 39239006
I was about to do a reinstall of the core files ,but now all the sudden I can access widgets again.

Should I go ahead and do a core reinstall or should I see if this lasts?  Or is the fact that there was a problem in the first place an indication that I need to reinstall the core files?
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LVL 70

Expert Comment

by:Jason C. Levine
ID: 39239119
If the problem just disappeared, I would reinstall the core anyway.  May have been a transient server connection issue but reinstalling the core never hurts.
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Author Comment

by:Power_Pro
ID: 39239228
Thank you!
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