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Lotus notes 8

Posted on 2013-06-11
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Last Modified: 2013-12-18
Unable to add meeting request into calendar. Below is the screen shot
pic07543.jpg
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Question by:MysticNetworks
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6 Comments
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 39239509
That's a tough question, and you didn't supply a lot of information that we can use...

Which Notes version exactly? E.g. R8.0.3, R8.5.3FP3
What exactly did you do? You opened the mail and then what?
Are there other actions that produce the same message?
Do you use a standard mail template, or is it a modified version?

Most likely, the mail references a document that no longer exists, or there is some problem with the Calendar Profile document.
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LVL 15

Accepted Solution

by:
akhafaf earned 2000 total points
ID: 39240220
Hi there,,

I have few Questions,,,

- Why do you still use this version of Lotus Notes ? Is there any way you can upgrade to a later version of lotus notes
- Can you try on an other PC with another Lotus notes client and check ?

Moreover, the following is similar case with a certain message not a calander case
http://www-01.ibm.com/support/docview.wss?uid=swg21098429

Best Wishes
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Author Comment

by:MysticNetworks
ID: 39240849
The user uses lotus notes 8.0.1 and the mail template is mail 8 and it is the standard template
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LVL 46

Expert Comment

by:Sjef Bosman
ID: 39240941
Can you upgrade to at least R8.0.3, or R8.5.3+ ? Even if it's just for a test?
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Author Comment

by:MysticNetworks
ID: 39241020
I will try to run the fix up utility on the mail file when the user is out to lunch
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Author Closing Comment

by:MysticNetworks
ID: 39242295
After I ran the fixup utility on the mail file the user is able to add the meeting request to his calendar. Thank you so much for your advice!!
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