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Sharepoint Red X After Uploading IMG from PC

Posted on 2013-06-11
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Last Modified: 2013-06-18
Sharepoint 2010 farm, RBS, Metalogix Storage Point environment.  Workstations all IE7.

When using a site or page editor and uploading an image from the computer onto a SP page or webpart, the image is immediately a Red X.  If performing this after uploading an image to a SP image library and accessing it via the SP library, it is typically there immediately.  We are not requiring check in/check out.

The image does always appear later.  We thought this might be an RBS/Storage Point issue, but our development farm does not have the problem and is configured for RBS and StPt.  One of our other OOTB Sharepoint builds without RBS/StPt never a problem.

This just begun happening within the past month.  Maybe after a patch.

I have tested this at least 50 times (not kidding) and with different images, options, ways, and in designer as well.

The images do show within 5 minutes to much longer.

Any thoughts on why this is happening?
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Question by:John
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LVL 8

Expert Comment

by:vaderj
ID: 39239032
Are you seeing anything in the event viewer or ULS logs?
What if you upload a picture via Explorer View?
if you are compfortable with navigating the Object Model via PowerShell, do you see the item in that particular .list object?
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Author Comment

by:John
ID: 39239066
Have not tried inserting image into a page using PS.  Will attempt explorer view.  Checking logs now.
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LVL 4

Expert Comment

by:TechOps07
ID: 39239110
This maybe a compatibility issue with IE if you are using IE. Please confirm.

Try another browser if possible.
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Author Comment

by:John
ID: 39239131
Unfortunately can not try another browser.  Set pc images, have no control.  Unable to use explorer view.  Uploading an image previous is not a problem.  It's when you upload right into the editor onto the page or web part.

This did work previously.  Wondering if a patch for workstations (IE 7) or servers in past month has changed anything.  I'm new here and just getting through the architecture and processes.
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Author Comment

by:John
ID: 39239176
Here's an interesting tidbit:  When I open the page in Designer, it shows up there and then it will show up on the site page.

Or it will have a red x in designer, but if I save it, get the typical error message of secure content and either yes or not that, exit designer, it then shows up in designer.  Then in a few seconds it appears on the site page.  Odd behavior.
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Author Comment

by:John
ID: 39240767
This morning, it works as it should.  No delays, each image showing up exactly when uploaded to the page.  Not making any sense unless there's a bandwidth issue when the bulk of the users are on and using Sharepoint.

Will test throughout the day.
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Author Comment

by:John
ID: 39241703
Everything working as designed today.  Images showing up in BLOB cache and on pages immediately.  Four web front ends are load balanced and will see determine how the other web front ends handle it when the session ends.

Thanks.
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Accepted Solution

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John earned 0 total points
ID: 39245585
Problem is the February cumulative update for Sharepoint 2010.  Closing this ticket.
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Author Closing Comment

by:John
ID: 39255625
In doing the troubleshooting and research I ran across an article on the web regarding the same issues we were having.  We also turned off Blob cache and the problem does not happen.
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