Crystal Reports - 'Failed to Save Document'
Posted on 2013-06-11
I am using Crystal Reports 11. There is a new behavior presenting itself when I attempt to save a report after it has been open for more than 20 minutes or so. When I attempt to save the report, the message displays, 'Failed to Save Document'. If I close the report and reopen it, I am able to save it. This new behavior is a problem for me because some of my reports take over an hour to return their data, and after it is returned I want to 'save data with report', and I am not able to do that. Is there an option or setting somewhere that I can adjust to allow me to save reports after they have been open for a while? I have tried logging off and then back on to the server, but that did not work to allow saving of the report.
Thank you for any advice.