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Urgent Unable to Enable Exchange Cert from Go Daddy!!

Can someone help me please im having major issues with enabling a certificate i have purchased from go daddy, this is a renewed certificate, i was able to download and install the certificates but am unable to enable it as i get a error message stating

The Certificate with thumbprint xxx was found but is not valid for use with exchange server (reason: privatekey missing)

i have tried to rekey the certifcate twice and still no luck

any and all help would be greatly appreciated

viveksahu

Export it with private key from Godaddy and then import it to Exchange.

ASKER CERTIFIED SOLUTION

Alan Hardisty

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ace360

ASKER

cant expor the cert from go daddy can only download, have done everything as per suggested and still hasnt worked would it be easier to just get a new cert??

Alan Hardisty

Did you get the serial number in the format "aa bb cc dd ee ff gg"

The use the command from an elevated command prompt:

certutil -repairstore my "aa bb cc dd ee ff gg" ?

Shouldn't be any need to get a new certificate at all.

ace360

ASKER

i made stuff up as i had got the serial no. off the iis_intermediate cert from godaddy instead of the actualy .crt cert have done as per your suggestion and has worked thanks

Alan Hardisty

Ah - that's not going to help!

Glad you got it sorted and thanks for the points.

Alan