Solved

Printspooler not connecting all printers at logon

Posted on 2013-06-12
3
217 Views
Last Modified: 2013-07-06
Hey guys

[basics]
We have a VMware VDI environment running on Windows 7, and we are now experiencing a strange printing issue.
The user connect to the farm using a Thin/Zeroclients.
All printers are network printers and shared by a single Windows Server 2008 R2 print server.

[the issue]
The user logs in but only has a couple of the printers he had connected last time.
When you look at the registry, you can still see all printers.
When you try to connect the missing printer you immediately get an error (0x0000000a).

[the workaround]
I figured out that i can restart the printspooler service to workaround the issue.
It seems that after doing so the printers are visible again on the "devices and printer" overview.
And it is again possible to connect new printers.

So it seems that there is some issue with the printspooler service at logon.
Eventlog does not show anything usable about a printing issue.


Has anyone of you seens something like that or has some ideas how to troubleshoot?

kind regards
Simon
0
Comment
Question by:Psymonious
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 6

Accepted Solution

by:
Tonypeswani earned 500 total points
ID: 39288010
0
 
LVL 1

Assisted Solution

by:Psymonious
Psymonious earned 0 total points
ID: 39290052
Thanks for your answer but none oft the Microsoft Troubleshooting Tools did work.
Anyway, the troubleshooting tools often help to solve issues like that.

In the meantime we could fix it, by installing a different driver.
0
 
LVL 1

Author Closing Comment

by:Psymonious
ID: 39303678
The hint of Tonypeswani is good and often works well but my solution fixed the current issue.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So many times I have seen the words written in a question "if only I could show you" or " I know how hard it is for you since you can't see it" in any zone. That has inspired me to write about this tool in windows 7 called "Problem Steps Recorder…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question