Solved

Printspooler not connecting all printers at logon

Posted on 2013-06-12
3
212 Views
Last Modified: 2013-07-06
Hey guys

[basics]
We have a VMware VDI environment running on Windows 7, and we are now experiencing a strange printing issue.
The user connect to the farm using a Thin/Zeroclients.
All printers are network printers and shared by a single Windows Server 2008 R2 print server.

[the issue]
The user logs in but only has a couple of the printers he had connected last time.
When you look at the registry, you can still see all printers.
When you try to connect the missing printer you immediately get an error (0x0000000a).

[the workaround]
I figured out that i can restart the printspooler service to workaround the issue.
It seems that after doing so the printers are visible again on the "devices and printer" overview.
And it is again possible to connect new printers.

So it seems that there is some issue with the printspooler service at logon.
Eventlog does not show anything usable about a printing issue.


Has anyone of you seens something like that or has some ideas how to troubleshoot?

kind regards
Simon
0
Comment
Question by:Psymonious
  • 2
3 Comments
 
LVL 6

Accepted Solution

by:
Tonypeswani earned 500 total points
ID: 39288010
0
 
LVL 1

Assisted Solution

by:Psymonious
Psymonious earned 0 total points
ID: 39290052
Thanks for your answer but none oft the Microsoft Troubleshooting Tools did work.
Anyway, the troubleshooting tools often help to solve issues like that.

In the meantime we could fix it, by installing a different driver.
0
 
LVL 1

Author Closing Comment

by:Psymonious
ID: 39303678
The hint of Tonypeswani is good and often works well but my solution fixed the current issue.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now