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Backup Exec issue after upgrade to 2010 R3 from 2010

Posted on 2013-06-12
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Last Modified: 2013-07-13
I upgraded my Backup Exec 2010 to Backup Exec 2010 R3, and did not receive a single error message, and it seemed everything went fine. But when I try to open a new backup job, I get an error that reads as follows:

"An error was encountered while attempting to browse the contents of Microsoft SQL Server "SQLExpress". Microsoft SQL Server does not appear to be running or network connections are preventing access to it."

But there is a "BKUPEXEC" SQL Server instance running (from the original Backup Exec 2010 install) and named pipes and TCP/IP are enabled, as referenced in a Symantec article on this error message. The SQL version is whatever Backup Exec 2010 originally installed during its setup a couple of years ago. SQL Express 2005, I think.

Everything ran fine until last night, when this upgrade was performed to R3, so I am at a loss. Any assistance would be appreciated. Thanks.

Ric J.
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Question by:ricjenkins
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by:Miguel Angel Perez Muñoz
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The above articles didn't really pertain to my exact issue. Similar, in some regards, but not the same. I appreciate the help, though. I just ended up doing a complete uninstall/reinstall and the issue cleared itself up.
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