Paul Houston
asked on
Exchange 2010 Empty Dumpster
We have users that cannot empty the deleted folder or junk folder emails. We think this has to do with the dumpster being full. How do we go about trouble shooting the problem and clean the dumpster?
Thanks
Paul
Thanks
Paul
Get-MailboxStatistics "UserName" |FL
What is the size of the Dumpster ?
What if the user tries to delete items from Dumpster using OWA\Webmail ?
- Rancy
What is the size of the Dumpster ?
What if the user tries to delete items from Dumpster using OWA\Webmail ?
- Rancy
Search-Mailbox -Identity "UserName" -SearchDumpsterOnly -DeleteContent
ASKER
I get an error running the Search-Mailbox cmdlet in exchange shell. what is the command to install the snapin search?
When trying to use OWA we get the following error:
A problem occurred while you were trying to use your mailbox.
The entire error report is listed below: Hide Report
Request
Exception
Exception type: Microsoft.Exchange.Data.St orage.Stor agePermane ntExceptio n
Exception message: Cannot query rows in a table.
Call stack
Microsoft.Exchange.Data.St orage.Quer yResult.Fe tch(Int32 rowCount, QueryRowsFlags flags)
Microsoft.Exchange.Data.St orage.Quer yResult.Ge tRows(Int3 2 rowCount, QueryRowsFlags flags)
Microsoft.Exchange.Clients .Owa.Core. Utilities. FetchRowsF romQueryRe sult(Query Result queryResult, Int32 rowCount)
Microsoft.Exchange.Clients .Owa.Premi um.Control s.FolderLi stViewData Source.Get View(Query Result queryResult, Int32 itemCount, Int32 currentRow)
Microsoft.Exchange.Clients .Owa.Premi um.Control s.FolderLi stViewData Source.Loa d(Int32 startRange, Int32 itemCount)
Microsoft.Exchange.Clients .Owa.Premi um.Control s.VirtualL istView2.L oadData(In t32 startRange, Int32 rowCount)
Microsoft.Exchange.Clients .Owa.Premi um.Message View2.Crea teListView (ColumnId sortedColumn, SortOrder sortOrder)
Microsoft.Exchange.Clients .Owa.Premi um.ListVie wSubPage.O nLoad(Even tArgs e)
Microsoft.Exchange.Clients .Owa.Premi um.Message View2.OnLo ad(EventAr gs e)
System.Web.UI.Control.Load Recursive( )
System.Web.UI.Control.Load Recursive( )
System.Web.UI.Control.Load Recursive( )
System.Web.UI.Page.Process RequestMai n(Boolean includeStagesBeforeAsyncPo int, Boolean includeStagesAfterAsyncPoi nt)
Inner Exception
Exception type: Microsoft.Mapi.MapiExcepti onJetError ReadVerify Failure
Exception message: MapiExceptionJetErrorReadV erifyFailu re: Unable to query table rows. (hr=0x80004005, ec=-1018) Diagnostic context: Lid: 18969 EcDoRpcExt2 called [length=58] Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=583][laten cy=15] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropSeekRow [24] Lid: 27962 ROP: ropQueryRows [21] Lid: 17082 ROP Error: 0xFFFFFC06 Lid: 17153 Lid: 21921 StoreEc: 0xFFFFFC06 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 1238 Remote Context Overflow Lid: 21970 StoreEc: 0x8004010F PropTag: 0x807B0003 Lid: 33633 Lid: 41897 StoreEc: 0x8004010F PropTag: 0x807B0003 Lid: 5587 StoreEc: 0x8004010F PropTag: 0x807B0003 Lid: 59073 StoreEc: 0x8004010F Lid: 21970 StoreEc: 0x8004010F PropTag: 0x63000B Lid: 33633 Lid: 41897 StoreEc: 0x8004010F PropTag: 0x63000B Lid: 5587 StoreEc: 0x8004010F PropTag: 0x63000B Lid: 59073 StoreEc: 0x8004010F Lid: 13300 StoreEc: 0xFFFFFC06 Lid: 60841 dwParam: 0x5E2A0B Lid: 54057 StoreEc: 0xFFFFFC06 Lid: 52717 Lid: 46573 StoreEc: 0xFFFFFC06 Lid: 13029 StoreEc: 0xFFFFFC06 Lid: 13300 StoreEc: 0xFFFFFC06 Lid: 60841 dwParam: 0x5E2A0B Lid: 54057 StoreEc: 0xFFFFFC06 Lid: 52717 Lid: 46573 StoreEc: 0xFFFFFC06 Lid: 59177 StoreEc: 0xFFFFFC06 Lid: 14949 StoreEc: 0xFFFFFC06 Lid: 26348 Lid: 22252 StoreEc: 0xFFFFFC06 Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0xFFFFFC06 Lid: 28414 Lid: 32510 StoreEc: 0xFFFFFC06
Call stack
Microsoft.Mapi.MapiExcepti onHelper.T hrowIfErro r(String message, Int32 hresult, SafeExInterfaceHandle iUnknown)
Microsoft.Mapi.MapiTable.Q ueryRows(I nt32 crows, QueryRowsFlags flags)
Microsoft.Exchange.Data.St orage.Quer yResult.Fe tch(Int32 rowCount, QueryRowsFlags flags)
When trying to use OWA we get the following error:
A problem occurred while you were trying to use your mailbox.
The entire error report is listed below: Hide Report
Request
Exception
Exception type: Microsoft.Exchange.Data.St
Exception message: Cannot query rows in a table.
Call stack
Microsoft.Exchange.Data.St
Microsoft.Exchange.Data.St
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
Microsoft.Exchange.Clients
System.Web.UI.Control.Load
System.Web.UI.Control.Load
System.Web.UI.Control.Load
System.Web.UI.Page.Process
Inner Exception
Exception type: Microsoft.Mapi.MapiExcepti
Exception message: MapiExceptionJetErrorReadV
Call stack
Microsoft.Mapi.MapiExcepti
Microsoft.Mapi.MapiTable.Q
Microsoft.Exchange.Data.St
Please check all Exchange services are running
Test-ServiceHealth
- Rancy
Test-ServiceHealth
- Rancy
ASKER
Service health looks good
So are you saying you cannot login into OWA\Webmail ?
- Rancy
- Rancy
ASKER
No, We can login to OWA and read mail. The error is after a user logs in and clicks on either the deleted or junk mail folder is the user receives the error. The other folders (indox, sent mail, ect...) seem to ok. I should also mention that so far there are only 2 users that have this issue and both users have large amounts of emails in their junk mail and deleted mail folders.
On another note:
We are running Exchange 2010 Version: 14.00.0722.000 on a Windows 2008 R2 Enterprise server. Should we upgrade to the newest service pack and if so do we need to upgrade to SP2 and then SP3 or go directly to SP3?
Thanks
Paul
On another note:
We are running Exchange 2010 Version: 14.00.0722.000 on a Windows 2008 R2 Enterprise server. Should we upgrade to the newest service pack and if so do we need to upgrade to SP2 and then SP3 or go directly to SP3?
Thanks
Paul
SOLUTION
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ASKER
Sorry I haven't responded. I have been out of the office. I have updated the Exchange Server 2010 to SP3 and I still get an error trying to delete junk mail or deleted mail.
Thanks
Paul
Thanks
Paul
Is there a command to do this with public folders, to purge the dumpster?
Search-Mailbox -Identity "affected user" -SearchDumpsterOnly -DeleteContent