Solved

windows 8 lost admin password - reinstall windows 8

Posted on 2013-06-12
4
583 Views
Last Modified: 2013-06-12
Friend cannot remember password for HP 2000 Laptop with windows 8. Message from Win8 says 'Your PC is offline. Please sign in with last password used on this PC'  - Web search says must reinstall Win8 - How do I do this with no source disc (Win8 preinstalled) - recovery partition?
0
Comment
Question by:MARSPATH
4 Comments
 
LVL 22

Accepted Solution

by:
David Atkin earned 500 total points
ID: 39241754
Yes you would need to run through the recovery partition.  If you restart the machine and press F11 whilst its booting then you should get the screen you need.

Note that restoring it will put it back to factory settings and all files and folders will be lost.
0
 
LVL 23

Expert Comment

by:tailoreddigital
ID: 39241791
0
 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39241812
0
 

Author Closing Comment

by:MARSPATH
ID: 39242752
Seems this was best plan with so little data on PC.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Security measures require Windows be logged in using Standard User login (not Administrator).  Yet, sometimes an application has to be run “As Administrator” from a Standard User login.  This paper describes how to create a shortcut icon to launch a…
OfficeMate Freezes on login or does not load after login credentials are input.
In this Micro Tutorial viewers will learn how to use Boot Corrector from Paragon Rescue Kit Free to identify and fix the boot problems of Windows 7/8/2012R2 etc. As an example is used Windows 2012R2 which lost its active partition flag (often happen…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now