Solved

Junk Email Options for Shared Mailboxes

Posted on 2013-06-12
2
3,526 Views
Last Modified: 2013-06-20
I have a user with several shared mailboxes mounted in Outlook. They are trying to block senders by right-clicking the emails in one of the shared boxes and choosing Block Sender from the Junk menu but it does not seem to do anything. The Junk Email folder also does not appear in Outlook for any of the the shared mailboxes. The user has full access permissions to the shared mailboxes. They are using Outlook 2010 and Exchange 2007.

Should the user be able to manage the Outlook spam folder and block senders for shared mailboxes?
0
Comment
Question by:SBSWIZARD
2 Comments
 
LVL 11

Accepted Solution

by:
James Hodge earned 500 total points
ID: 39242414
Hello,

To manage things such as junk email for a shared mailbox, you will need to use Outlook Web Access.

http://kb.cu-portland.edu/Using+OWA+to+Manage+Shared+Mailboxes

James
0
 
LVL 39

Expert Comment

by:Adam Brown
ID: 39242467
It depends on how the mailbox was added to the Outlook client. Are the shared mailboxes showing up as additional email accounts in the user's mail profile or are the mailboxes added through the Open Additional mailboxes option?
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
This video discusses moving either the default database or any database to a new volume.

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question