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Remote Desktop connection from HOME- 'Already have a console session........'

Posted on 2013-06-12
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Last Modified: 2013-06-21
I cannot connect to one terminl server from home,  getting this message "Your computer could not connect to another console session on the remote computer because you already have a console session in progress" and so Im not able to connect to the server. Please consider the informations given below.

1. I'm able to make remote connections to other terminal servers from home.
2. I can make remote connection to this particular server using other laptops from home.
3. This particular laptop gets remote connected to this server from every other locations (eg: Mcdonalds) and mobile hotspots.


So this problem exists only when this particular laptop is connected to the Home wireless network. Please help me in this case.

Note: OS is Win7 and is connected through VPN to the company server

Any questions, suggestionsand answers are welcome.
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Question by:shipshey
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13 Comments
 
LVL 10

Expert Comment

by:djcanter
ID: 39242424
What is the IP of the computer you are connecting to and from?  It sounds like your computer is trying to connect back to itself.  You will get the same error if you try to connect to 127.0.0.1 as a test.
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Author Comment

by:shipshey
ID: 39242470
the ip of the computer 192.168.x.x   and the server is 10.0.x.x
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LVL 10

Expert Comment

by:djcanter
ID: 39242475
what is the last number of ip addresses ?
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Author Comment

by:shipshey
ID: 39242494
server is 10.0.0.8, and for the computer I cant remember the exact ip.
I am at office now, I will message you when I find it out.
probably by tomorrow morning.

thank you
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LVL 10

Expert Comment

by:djcanter
ID: 39242499
Great. Thanks. Can you also please run ipconfig /all while vpn connected from home and post results.
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Author Comment

by:shipshey
ID: 39242501
sure
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LVL 10

Expert Comment

by:djcanter
ID: 39245818
did you get an opportunity to test last night ?
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Author Comment

by:shipshey
ID: 39247591
Windows IP Configuration

   Host Name . . . . . . . . . . . . : NB187
   Primary Dns Suffix  . . . . . . . : shipshey.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : shipshey.local

Ethernet adapter Local Area Connection 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : WatchGuard Secure Client Virtual NDIS6 Ad
apter
   Physical Address. . . . . . . . . : 02-00-4E-43-50-49
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1007:332e:cab9:8d22%14(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.9.203(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, June 13, 2013 8:51:13 PM
   Lease Expires . . . . . . . . . . : Thursday, August 01, 2013 9:56:37 AM
   Default Gateway . . . . . . . . . :
   DHCP Server . . . . . . . . . . . : 10.0.9.204
   DHCPv6 IAID . . . . . . . . . . . : 436338766
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-44-67-ED-E8-9D-87-99-D9-20

   DNS Servers . . . . . . . . . . . : 10.0.0.3
                                       10.0.0.2
   Primary WINS Server . . . . . . . : 10.0.0.3
   Secondary WINS Server . . . . . . : 10.0.0.2
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 0A-A3-C4-32-6C-D2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
0
 
LVL 10

Expert Comment

by:djcanter
ID: 39247631
Missing the local ips of the computer. Need to see all ip addrrsses on pc. Lan wlan vpn etc. Can you please run ipconfig /all and post results.
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Author Comment

by:shipshey
ID: 39248090
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\john.john>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : NB187
   Primary Dns Suffix  . . . . . . . : shipshey.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : shipshey.local

Ethernet adapter Local Area Connection 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : WatchGuard Secure Client Virtual NDIS6 Ad
apter
   Physical Address. . . . . . . . . : 02-00-4E-43-50-49
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1007:332e:cab9:8d22%14(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.9.203(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, June 13, 2013 8:51:13 PM
   Lease Expires . . . . . . . . . . : Thursday, August 01, 2013 9:56:37 AM
   Default Gateway . . . . . . . . . :
   DHCP Server . . . . . . . . . . . : 10.0.9.204
   DHCPv6 IAID . . . . . . . . . . . : 436338766
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-44-67-ED-E8-9D-87-99-D9-20

   DNS Servers . . . . . . . . . . . : 10.0.0.3
                                       10.0.0.2
   Primary WINS Server . . . . . . . : 10.0.0.3
   Secondary WINS Server . . . . . . : 10.0.0.2
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 0A-A3-C4-32-6C-D2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR9002WB-1NG Wireless Network Ada
pter
   Physical Address. . . . . . . . . : 68-A3-C4-32-6C-D2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3983:1af1:e37b:299f%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.9(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, June 13, 2013 8:47:17 PM
   Lease Expires . . . . . . . . . . : Friday, June 14, 2013 8:47:16 PM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 325624772
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-44-67-ED-E8-9D-87-99-D9-20

   DNS Servers . . . . . . . . . . . : 10.0.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : shipshey.local
   Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connectio
n
   Physical Address. . . . . . . . . : E8-9D-87-99-D9-20
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{EA148BAB-8FF2-4233-8781-DA5AFECB4287}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9EB66391-370E-4342-A9D7-E087AF42D5EB}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.shipshey.local:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{97CB53B8-E7AC-4641-B916-1BFC168BA71A}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

C:\Users\
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Author Comment

by:shipshey
ID: 39248096
Now the problem is fixed when I rebooted the terminal server. Please let me know if you find anything important from the above config.

Thanks a lot
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LVL 10

Accepted Solution

by:
djcanter earned 1500 total points
ID: 39248164
Your wireless network is using the same ip space as the vpn network. This will cause issues.  

Your wireless ip currently is 10.0.0.9. When VPN connected, you will be able to connect to any VPN resource EXCEPT 10.0.0.9(your local IP) and 10.0.0.1(Your Local Gateway).

You should either change the ip range of your home network to something different than your work network(maybe 192.168.101.0/24), or change your homes DHCP scope to issue IP addresses outside the range of the resource you want to connect to.
0
 

Author Comment

by:shipshey
ID: 39266754
Thanks for the immediate response and all relevant questions.
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