dmjung
asked on
Windows Server 2003 drops clients
We have been having an recurring issue. We have several clients, some are logged in through a desktop, some through wireless on a laptop, and others are logged in using RDP. They are all accessing an EMR located on the server, and they are finding themselves dropped off the network on a regular basis. It won't log them off the workstation, but their program will quit, and they will have to start over. Sometimes the RDP clients will be kicked off.
We are seeing this warning and error quite often:
The browser service was unable to retrieve a list of servers from the browser master \\CGC-WCWH3 on the network \Device\NetBT_Tcpip_{74C1A D19-3D0B-4 8AE-AA7A-7 6C6EDE5F4F 7}.
Browser master: \\CGC-WCWH3
Network: \Device\NetBT_Tcpip_{74C1A D19-3D0B-4 8AE-AA7A-7 6C6EDE5F4F 7}
This event may be caused by a temporary loss of network connectivity. If this message appears again, verify that the server is still connected to the network. The return code is in the Data text box.
and
The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{74C1A D19-3D0B-4 8AE-AA7A-7 6C6EDE5F4F 7}. The backup browser is stopping.
Any help as to what is happening and how to address it would be appreciated.
Thanks
Luke
We are seeing this warning and error quite often:
The browser service was unable to retrieve a list of servers from the browser master \\CGC-WCWH3 on the network \Device\NetBT_Tcpip_{74C1A
Browser master: \\CGC-WCWH3
Network: \Device\NetBT_Tcpip_{74C1A
This event may be caused by a temporary loss of network connectivity. If this message appears again, verify that the server is still connected to the network. The return code is in the Data text box.
and
The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{74C1A
Any help as to what is happening and how to address it would be appreciated.
Thanks
Luke
Are the wired users having any issues accessing any other servers? Does a constant ping from a wired pc to the server show any dropped packets?
ASKER
Not that I am aware of, and I have not tried a constant ping yet.
The wired users log into a load balancing system, and they only seem to have issues when sent to the server I'm talking about above.
The wired users log into a load balancing system, and they only seem to have issues when sent to the server I'm talking about above.
Does the load balancer itself have any connection errors? It is a model of load balancer that automatically checks the network connection health of the devices that it manages?
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ASKER
Sorry I have been unable to respond.
I will check on the WINS and let you know what happens.
I will check on the WINS and let you know what happens.