Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 578
  • Last Modified:

Windows 7 locks files over network just by browsing folder?

Hello my experts I have an odd problem.  We have a windows 2008 server and a domain of about 15 computers.  ALL these computers access the files shares (also on the 2008 server) and attempt to move a folder, but get the standard file is locked error message so it cannot be deleted/removed.

File manager on the server shows all these files are locked by users, so I chastised them.  However the problem still kept on happening.  It seems when someone just OPENS the folder, the files become locked until either they reboot or the server is rebooted.  

I have googled a bit and found some people say antivirus, it is not the anti virus, it happens with new computers just put onto the domain, it has nothing to do with the application experience on either the server/computers as I have tested that from some MS articles.  

Any thoughts?!
0
vqis
Asked:
vqis
1 Solution
 
Scott CSenior Systems EnginerCommented:
So just to be sure, even if they close out of the file it is still locked?
0
 
vqisAuthor Commented:
They never even OPEN the file, they just open the folder that has the file IN IT.  But yes, even if they close the file it is still locked.  We even left the machine on overnight to see if it eventually unlocked the file, it never did.
0
 
Darr247Commented:
Delete all the thumbs.db files from the shares and see if that fixes it.

If I recall correctly, Win7 doesn't make or use those thumbs.db files that are/were created by XP, but for some reason it OPENS them when entering a folder, then doesn't properly close (e.g. release the file handle of?) thumbs.db when leaving the folder (!). Each instance of Win7 creates its own thumbnail cache in
%localappdata%\Microsoft\Windows\Explorer\thumbcache_xxxx.db files.
0
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 
vqisAuthor Commented:
Darr247:  actually I did that about 6 months ago thinking that was the problem!  NO LUCK!
0
 
QlemoBatchelor, Developer and EE Topic AdvisorCommented:
Can you define "the file"? Do those files have anything in common, or is it arbitrary one of many in each folder?
Since I have told my folks to disable storing the thumbnail cache, I have not seen anything similar to what you describe ...
0
 
BurundiLappCommented:
The only time I have come across a locking issue like this is with Windows 7 and it caching image thumbnails.

I understand you have removed the thumbnails from the server but have you configured any of the workstations to not cache thumbnails in the first place, I would try it to at least rule it out:

·    Click the Start button
·    Type gpedit.msc and hit Enter.
·    Expand User Configuration - Administrative Templates - Windows Components.
·    Click on Windows Explorer.
·    Right-click the entry "Turn off the caching of thumbnails in hidden thumbs.db files" and choose Edit.
·    Enable the setting.

Then reboot that workstation, browse a few network folders and see if it locks any files at all again.
0
 
vqisAuthor Commented:
I used the GPO to turn off the creation of the thumb nails the same time I deleted them.  I am sorry I didn't include that in the original question.  By following this http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/8b59997f-3681-4f54-8015-f938645f392c/
0
 
BurundiLappCommented:
No problem.

Can you identify a locked file
run sysinternals processexplorer on a windows 7 workstation that appears to be locking the file
Click Find and choose Find a Handle or DLL
Enter part of the filename that is being locked on the server and then search

That will hopefully tell you what process on the workstation has the file handle locked and may lead to further helpful information.

ProcessExplorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
0
 
vqisAuthor Commented:
this shows that it's just a standard windows process that is locking the file but they are saying it's working now for whatever reason... So I'm closing this.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now